Kari Palmer
Windsor Heights,IA
Summary
Excellent customer service skills.
Advocate well for patients / customers.
Great team player.
Overview
26
26
years of professional experience
Work History
Patient Service Representative
Wolfe Eye Clinic
10.2021 - 05.2025
Checking in and out patients.
Answering phones.
Scheduling patients. also rescheduling patients.
Adding referrals, updating all patient demographics, insurance information.
Answering billing questions, taking payments for co- payments, surgeries.
Patient Care Specialist
Avadyne Health
06.2018 - 03.2020
- Angie Brown 515-229-1004
CNA - Home Health Aide
07.2010 - 09.2017
- Dave Grosland 515-240-0878
Bartender & Server
Michael’s Restaurant & Lounge
01.1999 - 07.2010
- Michael Baier 515-249-5959
Administrative Assistant
Johnson Controls
06.2005 - 03.2009
- Lucille Smith 248-276-6057
Lead Customer Service Associate
Marsh@Worksolution
05.2002 - 06.2005
- Gina Moen 800-626-6983
Customer Service Associate
Preferred Medical
01.2000 - 05.2002
- 515-252-1320
Education
CNA - undefined
Mercy School of Health Science
Des Moines, IAGED - undefined
Votec Watertown
SD03.2010
Skills
- Excel
- Word Processing
- Computer Experience
- Copier
- Scanner
- Logged Insurance billing and premium questions & payment plans
- Scheduled employees
- Scheduled patients
- Checking in and out patients
- Ordered office supplies
- OSHA certified
- CPR certified
- Handled supervisor escalated calls
- Helped clients with bathing
- Dressing
- Cleaning
- Running errands
- Hoyer lift
- BP
- Temp
- Blood Sugar checks & logging intake & output information
Awards
Preceptorship for new aides., Exceptional customer service
Timeline
Patient Service Representative
Wolfe Eye Clinic
10.2021 - 05.2025
Patient Care Specialist
Avadyne Health
06.2018 - 03.2020
CNA - Home Health Aide
07.2010 - 09.2017
Administrative Assistant
Johnson Controls
06.2005 - 03.2009
Lead Customer Service Associate
Marsh@Worksolution
05.2002 - 06.2005
Customer Service Associate
Preferred Medical
01.2000 - 05.2002
Bartender & Server
Michael’s Restaurant & Lounge
01.1999 - 07.2010
CNA - undefined
Mercy School of Health Science
GED - undefined
Votec Watertown
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