Sheridan Hoover
Cardinal Realty Group
Martinsburg,WV
6
years of professional experience
Detail-oriented Repossession Specialist skilled in streamlining workflows, enhancing interdepartmental communication, and ensuring high production efficiency. Committed to driving process improvements and fostering teamwork for optimal outcomes.
Work History
Repossession Specialist
1 Year 4 Months- Analyzed and prioritized outstanding invoices, streamlining workflow to enhance efficiency in accounts payable.
- Evaluated and confirmed title statuses to support repossession operations
- Addressed title-related questions to enhance interdepartmental communication and collaboration.
- Redesigned title filing system to facilitate quicker retrieval of documents.
- Oversaw processing of voluntary repossessions. Evaluated vehicle cost-effectiveness for optimal decisions. Facilitated comprehensive information gathering.
- Executed processing of repossessions
- Collaborated in creating streamlined procedures for pulling position to ensure smooth workflow.
- Executed title work processing with a focus on high production efficiency for auction readiness.
- Researched ownership interests and liens on vehicles
- Entered client details and notes into system for interdepartmental access and review.
- Executed title releases to members, ensuring timely access to resources.
- Supported team members in daily tasks to foster a collaborative work environment. Assisted colleagues with project needs to enhance team productivity.
Real Estate Agent
2 Years 4 Months- Developed marketing strategies utilizing social media platforms to enhance property exposure and attract potential buyers.
- Facilitated property showings, ensuring clients received comprehensive information and support during viewings.
- Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with industry regulations.
- Built strong relationships with lenders, inspectors, and other industry professionals to streamline transaction processes for clients.
- Coordinated open house events, managing logistics and promoting properties effectively to maximize attendance and interest.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Warehouse Associate
2 Years 3 Months- Maintained accurate inventory records using warehouse management system.
- Collaborated with team to streamline shipping and receiving processes, enhancing productivity.
- Oversaw daily workflow, prioritizing tasks to meet tight deadlines while maintaining quality standards.
- Analyzed inventory data to identify discrepancies, leading to improved accuracy in stock levels.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 65 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Operated equipment while observing standard safety procedures.
Inventory Specialist
6 Months- Implemented cycle counting procedures that improved accuracy of inventory records by minimizing errors.
- Analyzed inventory trends to identify opportunities for cost reduction and process improvements.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Shift Leader
2 Years 1 Month- Implemented process improvements that enhanced speed of service during peak hours.
- Conducted quality control checks to maintain product standards and consistency.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
Real Estate License - Real Estate Sales Agent
High School Diploma
Skills
Attention to detail
Collaboration
Teamwork and collaboration
Persistence and determination
Multitasking
Adaptability and flexibility
Microsoft office
Work Planning and Prioritization
Telephone etiquette
knowledge in Pega
RDN
AutoIMS
VITU/TMS systems
Timeline
Repossession Specialist
Navy Federal Credit Union
04.2025 - CurrentRead More
Real Estate Agent
Cardinal Realty Group
04.2024 - CurrentRead More
Warehouse Associate
ZM Sheet Metal
01.2023 - 04.2025Read More
Inventory Specialist
Matteress Warehouse
07.2022 - 01.2023Read More
Shift Leader
Dunkin' Donuts
06.2020 - 07.2022Read More
Spruce School of Real Estate
Real Estate License from Real Estate Sales Agent
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Hedgesville High School
High School Diploma
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