Sheridan Sutton
Fort Collins,CO
Summary
Organized problem-solver; experienced and versatile professional seeking a challenging role that leverages my skills in office management and seeking a place to contribute to the efficient operations of an inspiring business.
Overview
15
15
years of professional experience
Work History
Front Office Manager
Dental Clinic
Fort Collins, CO
07.2019 - 12.2023
- Identified needs of customers promptly, while completing day-to-day duties accurately and efficiently.
- Managed front office customer service, appointment management, collections and billing, as well as, administration tasks to streamline workflow, while displaying a strong telephone etiquette, handling challenging calls.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Kept knowledge updated through continuing education and advanced training.
Dental Assisting Temp
(Multiple Companies)
Northern Colorado
02.2019 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Checked with participants throughout procedures to help alleviate anxiety.
Restaurant Team Member
Many Employers
Glendora, CA
02.2009 - 06.2019
- Maintained high standards of customer service during high-volume work shifts and fast-paced environments, while creating a strong team.
- Verified accuracy of orders before delivering them to customers'.
- Reconciled daily transactions, balanced cash registers and deposited earnings.
Dental Assistant/Front Office Personnel
Multiple Dental Offices
Glendora, CA
08.2011 - 10.2018
Education
Associate of Arts -
Front Range Community College
Fort Collins, CO06-2023
Associate of Applied Science - Dental Assisting
Citrus College
Glendora, CA06-2012
Skills
- Oral and Writing Communication
- Schedule Management
- Customer Relations
- Time Management/Workflow Optimization
- Payments and Collections
- Task Prioritization
- Project Planning
- Training & Development
- Problem-Solving/Issue Handling
- Attention to Detail
Certificates Licenses
- CPR Certified
- Radiation Safety Certification- State of California
- Certified Dental Assistant - Dental Assisting National Board
- Registered Dental Assistant - State of California
- Coronal Polishing/Sealants Certificate - State of California
References
Personal References Available Upon Request
Timeline
Front Office Manager
Dental Clinic
07.2019 - 12.2023
Dental Assisting Temp
(Multiple Companies)
02.2019 - Current
Dental Assistant/Front Office Personnel
Multiple Dental Offices
08.2011 - 10.2018
Restaurant Team Member
Many Employers
02.2009 - 06.2019
Associate of Arts -
Front Range Community College
Associate of Applied Science - Dental Assisting
Citrus College
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