Summary
Overview
Work History
Skills
Certification
Personal Information
Additional Information - Summary
Timeline
Generic
SHERI BALASH

SHERI BALASH

YOUNGSTOWN,US

Summary

Experienced Mortgage Loan Officer with 25+ years in the industry, demonstrating expertise in loan processing and client relationship building. Skilled in managing the entire mortgage process and leveraging strategic partnerships to increase loan volume. Proficient in Empowr, Calyx, and Encompass for operational efficiency and client satisfaction. Seeking to apply analytical skills to enhance loan origination strategies in your organization.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Loan Officer

Cross Country Mortgage
03.2025 - Current
  • Evaluated all relevant documents associated with each loan application prior to submission for approval.
  • Provided guidance to customers regarding loan products, eligibility requirements, application processes, documentation requirements.

Senior Loan Officer

Motto Mortgage Driven
05.2023 - 03.2025
  • Oversees end-to-end mortgage processes, ensuring smooth transactions and client satisfaction.
  • Built a referral network with realtors, boosting loan origination success.
  • Managed end-to-end loan processes, ensuring seamless client satisfaction .
  • Facilitated realtor partnerships, driving significant business growth.
  • Manage end-to-end mortgage process, ensuring timely closings.
  • Collaborate with realtors and partners to enhance client satisfaction.
  • Efficiently process loans, reducing approval times.
  • Resolve complex loan issues.

Mortgage Loan Officer

Citizen's Bank
08.2021 - 05.2023
  • Conducted interviews with prospective clients to gather information regarding loan applications.
  • Educated customers on various aspects of mortgage financing options available.
  • Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by the company.

Mortgage Loan Originator

Motto Mortgage
03.2021 - 08.2021
  • Coordinated with lenders to ensure timely processing of all required paperwork.
  • Researched and evaluated various loan products to determine the best fit for each customer.
  • Provided excellent customer service at all times by responding promptly to inquiries.

Branch Manager/Loan Officer

Homeloan USA
03.2010 - 03.2011
  • Managed staff scheduling, hiring and training processes.

Originated loans from initial contact to closing

Client Loan Manager

Homebase Lending
11.2001 - 01.2009
  • Managed all aspects of loan from start to finish and processed my pipeline.
  • Customized loans to customers' needs while complying with various lending programs and guidelines.
  • Developed a strong referral network of title companies, realtors, and bankers to enable my business to thrive in the midst of a tremendously difficult lending environment.

Loan Processor

Banc One Financial Services
02.1998 - 03.2001
  • Conferred with underwriters to resolve mortgage application problems.
  • Worked closely with Mortgage Loan officers and managed a 25+ customer pipeline. Requested title, appraisals, and other paperwork needed for loan.
  • Closed and funded loans after rescission period. Worked closely with the Branch Manager to stay in compliance for quarterly audits.

Loan Processor

Banc One Financial Services
02.1998 - 03.2001
  • Conferred with underwriters to resolve mortgage application problems.
  • Worked closely with Mortgage Loan officers and managed a 25+ customer pipeline. Requested title, appraisals, and other paperwork needed for loan.
  • Closed and funded loans after rescission period. Worked closely with the Branch Manager to stay in compliance for quarterly audits.

Skills

  • Mortgage Lending
  • Loan Processing
  • Pipeline Management
  • Client Relations
  • Team Leadership
  • Problem Solving
  • Time Management
  • Communication
  • Calyx
  • Encompass
  • Empowr
  • Conflict Resolution
  • Loan evaluation

Certification

NMLS Licensing, NMLS #2085607, Florida, Ohio

Personal Information

Title: Mortgage Loan Officer

Additional Information - Summary

  • Generate mortgage leads through strategic outreach, enhancing client acquisition and retention.
  • Cultivate strong client relationships, resulting in increased referral business and client satisfaction.
  • Utilize analytical skills to identify market trends, optimizing lead generation strategies.
  • Collaborate with team members to streamline processes, improving efficiency and service delivery.
  • Drive measurable growth in loan origination through targeted marketing and client engagement.

Timeline

Senior Loan Officer

Cross Country Mortgage
03.2025 - Current

Senior Loan Officer

Motto Mortgage Driven
05.2023 - 03.2025

Mortgage Loan Officer

Citizen's Bank
08.2021 - 05.2023

Mortgage Loan Originator

Motto Mortgage
03.2021 - 08.2021

Branch Manager/Loan Officer

Homeloan USA
03.2010 - 03.2011

Client Loan Manager

Homebase Lending
11.2001 - 01.2009

Loan Processor

Banc One Financial Services
02.1998 - 03.2001

Loan Processor

Banc One Financial Services
02.1998 - 03.2001
SHERI BALASH