Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic
Open To Work

Sherilyn Back

Anchorage,AK

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Referral Management ClerkAssistant General ManagerStretch Practitioner Co-Instructor Volunteer

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Anchorage, AK
Open to relocation: No

Salary Range

50000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Summary

Adaptable professional with 10+ years experience in a variety of settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position that offers professional challenges utilizing interpersonal skills, attention to detail, and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Referral Management Clerk

PQC
09.2024 - Current
  • Accept, defer, or reject referrals for multiple clinics within a hospital setting making sure they met clinic requirements
  • Called patients who are active duty, retired military, dependents etc to schedule appointments for referrals for the clinics within hospital, following strict guidelines set forth by each individual clinic.
  • Answered incoming calls from patients and outside clinics answering questions related to referrals and scheduling
  • Performed clerical duties such a faxing, filing, uploading documentation etc
  • Cross referencing hospital referral information with insurance referral information to insure accuracy
  • Providing excellent customer care by listening to patient concerns and fulfilling needs

Assistant General Manager

Stretch Zone
Anchorage, AK
04.2024 - 08.2024
  • In addition to 'Stretch Practitioner' duties...
  • Enforce protocols to deliver ideal customer experiences.
  • Motivate, train, and provide constructive feedback to employees to maximize performance.
  • Resolve problems promptly to elevate customer approval.
  • Handle demanding customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interact well with customers to build connections and nurture relationships.
  • Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
  • Oversee staff scheduling and approve time off requests.
  • Coaching, sharing knowledge, and building confidence with staff whom have less experience.

Stretch Practitioner

Stretch Zone
Anchorage, AK
12.2022 - 08.2024
  • Provide practitioner assisted stretching to wide variety of clientele.
  • Use knowledge of human anatomy and physiology to achieve client goals.
  • Keep workspace clean, sanitized, and organized.
  • Manage work schedule.
  • Schedule clients in person, phone, text, and email using scheduling websites and apps.
  • Maintain excellent client relationships by touching base through text and email at least weekly and memorizing specific details about their lives.
  • Complete sales in person and over the phone.
  • Explain programs and contracts our company offers.
  • Answer phones, emails, and texts in timely manner.

Co-Instructor

Self Employed Services At Anaya Latin Dance
Anchorage, AK
10.2023 - 04.2024
  • Co-create lesson plans.
  • Promote lessons and studio via networking.
  • Break down moves into smaller, manageable steps.
  • Nourish a cohesive learning community.
  • Check in clients and present documents for signatures both in paper format and electronically.
  • Process payments in-store.
  • Assisted in delivery of skill training under supervision of lead instructor.

Volunteer

Private Clients
Albuquerque, NM
06.2022 - 08.2022
  • Volunteered with private clients gained from community networking.
  • Assisting residents with organization after life-altering events to make homes more accessible and manageable.
  • Loaded vehicles and assisted with transportation to make local donations from residences

Volunteer

Enchanted Equine Adventures
Albuquerque, NM
06.2022 - 08.2022
  • Assisted with youth summer camp events when needed
  • Exercised horses when needed to maintain good body conditioning and performance

Toddler Teacher

KinderCare Learning Centers
Albuquerque, NM
12.2021 - 06.2022
  • Sanitized toys and play equipment throughout each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted sensory development by providing access to different textures.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Developed age-appropriate activities and programs for children 12-26 months old.
  • Communicated with parents through direct personal communication both with use of apps and in-person.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time in schedule each day, weather permitting.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Decorated classrooms each month to coincide with that month's theme to provide visual stimulation and keep children engaged with learning about new topics.
  • Kept a routine to provide stability during schooldays.
  • Maintained good hygiene by changing diapers, potty training (when applicable), and practicing handwashing skills throughout the day.
  • Served breakfast, snacks, and lunch in accordance to each child's individual needs.

Personal Caregiver

Visiting Angels
Albuquerque, NM
01.2021 - 11.2021
  • Performed housekeeping duties including but not limited to laundry, dishes, mopping, vacuuming etc.
  • Maintained clean personal areas and prepared healthy meals and snacks to support client nutritional needs.
  • Assisted clients with daily living needs such as hygiene, mobility, and companionship to maintain self-esteem and general wellness.
  • Organized clients homes in clean, neat and orderly manner.
  • Encouraged clients to participate in meaningful activities.
  • Helped with running errands such as grocery shopping, mailing letters and packages, etc.
  • Provided transportation to appointments, errands and other activities.
  • Maintained a safe environment keeping home organized with open pathways and making sure security features in place and operable.
  • Developed rapport to create safe and trusting environment for care.
  • Documented scheduled encounters with use of company app.

Certified Occupational Therapy Assistant

St. Elias Specialty Hospital
Anchorage, AK
10.2017 - 08.2019
  • Provided direct occupational therapy services in LTAC, in-patient acute, and ICU mix setting.
  • Followed the Occupational Therapist's plan of care and communicated patient progress in a timely manner.
  • Worked closely with therapy team and other hospital staff to provide effective care through use of electronic documentation systems.
  • Scheduled patients to create efficient work days.
  • Administered educational training to hospital staff, caregivers, and patients.
  • Familiar with use of transfer machines such as Hoyer lift, Arjo, Sara lifts both manual and mechanical.
  • Competent and comfortable utilizing different transfer techniques as well as training others in transfers including but not limited to slide board, manual/mechanical lifts, stand-pivot etc. in a safe manner utilizing proper body mechanics.
  • Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
  • Advocated for all patients' health, safety and rights.
  • Provided compassionate care to patients with debilitating conditions.
  • Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces.
  • Maintained and promoted positive attitude toward clients and treatment programs.
  • Provided support to help patients adjust to new physical or cognitive limitations.
  • Utilized equipment to take and monitor vital signs and document accordingly.

Certified Occupational Therapy Assistant

Ardor Health Solutions
Coral Springs, FL
08.2015 - 10.2017
  • Provided services at multiple facilities and locations as a traveling COTA/L.
  • Settings included SNF and LTAC.
  • Duties include those listed previously

Certified Occupational Therapy Assistant

Protocol Healthcare
CA
01.2015 - 07.2015
  • Provided therapy services working as a traveling COTA/L in SNF setting
  • Duties include those listed previously

Education

Associate of Applied Science - Occupational Therapy

Brown Mackie College
Albuquerque, NM
02.2014

Skills

Proficient with written and verbal communication

Collaborates and works well in team settings

Self-motivated and efficient with doing solo tasks

Maintains an organized and sanitized work space

Attention to detail

Aware of safety protocols put in place by facilities

Client Retention

Certification

National Board Certification in Occupational Therapy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Referral Management Clerk

PQC
09.2024 - Current

Assistant General Manager

Stretch Zone
04.2024 - 08.2024

Co-Instructor

Self Employed Services At Anaya Latin Dance
10.2023 - 04.2024

Stretch Practitioner

Stretch Zone
12.2022 - 08.2024

Volunteer

Private Clients
06.2022 - 08.2022

Volunteer

Enchanted Equine Adventures
06.2022 - 08.2022

Toddler Teacher

KinderCare Learning Centers
12.2021 - 06.2022

Personal Caregiver

Visiting Angels
01.2021 - 11.2021

Certified Occupational Therapy Assistant

St. Elias Specialty Hospital
10.2017 - 08.2019

Certified Occupational Therapy Assistant

Ardor Health Solutions
08.2015 - 10.2017

Certified Occupational Therapy Assistant

Protocol Healthcare
01.2015 - 07.2015

Associate of Applied Science - Occupational Therapy

Brown Mackie College

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