Sherita Oliver
Richmond,VA
Summary
Detail-oriented delivery professional with strong customer service skills and a commitment to safety. Experienced in managing delivery operations, optimizing routes, and training new drivers to enhance team performance and maintain high safety standards.
Overview
25
25
years of professional experience
Work History
Driver
Walmart
Richmond. VA
09.2017 - Current
- Operated delivery vehicles safely and efficiently across designated routes.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Managed loading and unloading of merchandise while adhering to company protocols.
- Maintained accurate logs of delivery schedules and mileage for record-keeping purposes.
- Collaborated with store staff to coordinate timely deliveries and pickups.
- Assisted in training new drivers on operational procedures and safety practices.
- Identified areas for route optimization, improving overall delivery efficiency.
- Resolved customer inquiries regarding delivery status and product availability promptly.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Assistant Manager
Dollar Tree
Richmond, VA
03.2014 - 08.2022
- Supervised daily operations, enhancing team productivity and customer service standards.
- Trained and mentored staff, fostering a collaborative work environment and improving employee performance.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Led initiatives to improve operational efficiency, resulting in streamlined workflows across departments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Active Manager
Family Dollar
Richmond,VA
09.2008 - 06.2014
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance team performance and customer service standards.
- Implemented inventory control measures, reducing shrinkage and optimizing stock levels.
- Analyzed sales data to identify trends, driving strategic merchandising decisions.
- Developed employee schedules to maximize productivity while adhering to labor guidelines.
- Led community outreach initiatives, fostering positive relationships with local organizations.
- Streamlined operational workflows, enhancing efficiency in product delivery processes.
Lead Teacher
Love Outreach Childcare Center
Richmond, VA
05.2004 - 08.2008
- Developed and implemented age-appropriate curriculum aligned with educational standards.
- Mentored junior teachers, providing guidance on classroom management and instructional strategies.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
Teacher's Assistant
Little People Paradise Childcare Center
Richmond, VA
10.2001 - 05.2004
- Assisted lead teacher in developing and implementing engaging lesson plans.
- Supported classroom management by maintaining a positive learning environment.
- Facilitated small group activities to enhance children's social skills and cooperation.
- Monitored student progress and provided feedback to reinforce learning objectives.
Education
Associate of Science - Business Administration And Management
Everest University
Lorida, FL01-2008
Associate of Arts - Elementary Education And Psychology
Virginia Union University
Richmond, VA05-2005
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- GPS and route planning
- Safety management
- Vehicle inspection
- Safety protocols
- Loading and unloading
- Navigational systems and GPS
- Traffic law observation
- Commercial driving
- Accident prevention
- DOT compliance
- Shipping and packaging
Timeline
Driver
Walmart
09.2017 - Current
Assistant Manager
Dollar Tree
03.2014 - 08.2022
Active Manager
Family Dollar
09.2008 - 06.2014
Lead Teacher
Love Outreach Childcare Center
05.2004 - 08.2008
Teacher's Assistant
Little People Paradise Childcare Center
10.2001 - 05.2004
Associate of Science - Business Administration And Management
Everest University
Associate of Arts - Elementary Education And Psychology
Virginia Union University