SHERLANN SIMON
N. Las Vegas,NV.
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
18
18
years of professional experience
Work History
Human Resources Manager
MV Transporation
Las Vegas, NV
06.2018 - Current
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Directed HR programs, policies and processes to improve operational efficiency.
- Recruited new employees and built relationships, driving visibility.
- Provided HR consultation services to leadership and department heads.
- Held exit interviews and documented information discussed with employees.
Benefits Coordinator
State of Nevada Medicaid
Las Vegas, NV
01.2015 - 06.2018
- Explain Healthcare Benefits and Financial data
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Reduced financial discrepancies by accurately analyzing and managing customer medical records and billing invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Family Services Specialist II
State of Nevada Division of Welfare and Supportive Services
LAS VEGAS, NV
01.2011 - 01.2015
- Supported needs of at-risk families with housing, food and other critical assistance.
- Completed intake assessments on families to determine service needs.
- Discussed eligibility requirements for different services to help families gather required information and documentation.
- Identified appropriate community resources and provided referrals for services.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
Risk Management Analyst
Southwest Gas
Las Vegas, NV
01.2007 - 01.2011
- Assisted sites with incident claim reporting, discussing such issues with departmental leadership.
- Created monthly, quarterly and annual reports to accommodate insurers, auditors and workers' compensation division.
- Implemented loss control measures to protect workers and mitigate workplace hazards.
- Identified potential risk exposure to develop corrective action plans.
- Reviewed risk management database reports for compliance and fraud prevention.
- Processed liability claims and incident reports for submittal to third party administrators.
- Maintained risk identification programs to reduce potential losses from workers' compensation and general liability insurance issues.
- Reviewed contractual documents to determine correct insurance coverage.
Education
B. A. - Human Resource Management
University of Arizona
05.2022
High School Diploma -
Clark County High School
06.2000
Eligibility Technician, Administrative Office Assistant, Explanation of Medicaid benefits course -
Skills
- Employee Engagement
- Personnel Information Systems
- Accident Investigations
- Conflict Resolution
- Relationship Building
- Forecasting Employment Needs
- Recruiting and Interviewing
- Dispute Mediation
- Exit Interviews and Processes
- Labor Relations Coordination
- Hiring and Onboarding
- Hiring and Firing
- Compensation and Benefits Administration
- Bargaining Agreements
- Leadership Development
Timeline
Human Resources Manager
MV Transporation
06.2018 - Current
Benefits Coordinator
State of Nevada Medicaid
01.2015 - 06.2018
Family Services Specialist II
State of Nevada Division of Welfare and Supportive Services
01.2011 - 01.2015
Risk Management Analyst
Southwest Gas
01.2007 - 01.2011
B. A. - Human Resource Management
University of Arizona
High School Diploma -
Clark County High School
Eligibility Technician, Administrative Office Assistant, Explanation of Medicaid benefits course -
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