Sherleen Fernandez
Sovereign Roofing
Hollywood,FL
2
Languages
3
years of professional experience
Results-driven professional with expertise in customer relations and project management. Proven track record in enhancing team productivity and ensuring project quality, ready to drive operational excellence and client satisfaction.
Accomplished leader in business operations, skilled in negotiation and team oversight. Developed training programs to boost team productivity and safety compliance, ensuring alignment with organizational goals.
Work History
Owner
1 Year 4 Months- Oversaw daily operations, ensuring project timelines and quality standards were consistently met.
- Developed and implemented training programs for new hires to enhance team productivity and safety compliance.
- Managed client relationships, addressing concerns and ensuring satisfaction throughout project lifecycle.
- Coordinated material procurement and scheduling to optimize workflow efficiency and reduce costs.
- Managed day-to-day business operations.
Business Development Manager
2 Years 1 Month- Developed strategic partnerships to enhance market presence and drive revenue growth.
- Identified and pursued new business opportunities in construction sector, expanding client base.
- Conducted market research to inform product offerings and improve competitive positioning.
- Collaborated with cross-functional teams to streamline proposal processes and improve response time.
Education
High School Diploma
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Operations management
Business management
Project estimating
Team oversight
Business development
Negotiation
Product branding
Bidding processes
Contract management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Owner
Sovereign Roofing
03.2025 - 07.2026Read More
Business Development Manager
Skyscraper Construction
04.2023 - 05.2025Read More
Franklin Academy
High School Diploma
Read More