Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherlin Jimenez Avalos

Homestead,FL

Summary

Reliable and detail-oriented professional with customer service experience and strong communication skills. Currently pursuing an Associate in Science degree at Miami Dade College while working toward a Private Pilot Certificate. Bilingual in English and Spanish, with the ability to adapt quickly, work well in team environments, and provide excellent customer service. Committed to learning, growing professionally, and contributing to a positive workplace.

Overview

1
1
year of professional experience

Work History

Call Center Representative

Spine And Wellness Centers Of America
Miami, FL
05.2026 - Current
  • Assisted customers with inquiries regarding services and appointment scheduling.

Customer Service Representative

Sunstate Bank
Palmetto, FL
04.2025 - 01.2026
  • Assisted customers with account inquiries and transaction requests.
  • Maintained knowledge of bank products and services to effectively address client needs.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

South Dade Senior High School
Homestead, FL

High School Diploma -

Miami Dade College
Homestead, FL

Skills

  • Customer service
  • Communicating with clients
  • Calm disposition
  • Call handling

Timeline

Call Center Representative

Spine And Wellness Centers Of America
05.2026 - Current

Customer Service Representative

Sunstate Bank
04.2025 - 01.2026

High School Diploma -

South Dade Senior High School

High School Diploma -

Miami Dade College
Sherlin Jimenez Avalos