Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sherly Garcia Estrada

Chino,CA

Summary

Motivated Server/Employee with engaging personality and high quality customer service. Showcasing upbeat, friendly demeanor Meanwhile, anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Server

Estephanie Estrada
08.2020 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Communication skills were used in every work setting allowing easy and understandable customer-server interactions.

Lifeguard

Ranging Waters Corps
05.2020 - 09.2020
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Earned Water Safety Instructor certification.

Education

Public Health Science

Citrus College
Glendora, CA
08.2021 - 08.2024

High School Diploma -

Montclair High School
Montclair, CA
05.2021

Skills

  • Food Running
  • Safety Food Handling Certification
  • Guest Engagement
  • Suggestive Selling
  • Effective Communication
  • Team Collaboration
  • Attention to Detail
  • Upselling Techniques
  • First Aid
  • CPR Certified (2020)
  • Lifeguard certification (2020)
  • Safety Procedures

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Public Health Science

Citrus College
08.2021 - 08.2024

Server

Estephanie Estrada
08.2020 - Current

Lifeguard

Ranging Waters Corps
05.2020 - 09.2020

High School Diploma -

Montclair High School

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Sherly Garcia Estrada