Sherly Garcia Estrada
Chino,CA
Summary
Motivated Server/Employee with engaging personality and high quality customer service. Showcasing upbeat, friendly demeanor Meanwhile, anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Server
Estephanie Estrada
08.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Communication skills were used in every work setting allowing easy and understandable customer-server interactions.
Lifeguard
Ranging Waters Corps
05.2020 - 09.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Earned Water Safety Instructor certification.
Education
Public Health Science
Citrus College
Glendora, CA 08.2021 - 08.2024
High School Diploma -
Montclair High School
Montclair, CA05.2021
Skills
- Food Running
- Safety Food Handling Certification
- Guest Engagement
- Suggestive Selling
- Effective Communication
- Team Collaboration
- Attention to Detail
- Upselling Techniques
- First Aid
- CPR Certified (2020)
- Lifeguard certification (2020)
- Safety Procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Public Health Science
Citrus College
08.2021 - 08.2024
Server
Estephanie Estrada
08.2020 - Current
Lifeguard
Ranging Waters Corps
05.2020 - 09.2020
High School Diploma -
Montclair High School