Hi, I’m
Sherona Sylvester
Orlando,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
years of professional experience
8
years of post-secondary education
2
Certifications
Work History
Childrens Home Society Of FLOrlando, FL-Evans High School, FL
Executive Assistant
01.2023 - Current
Job overview
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Supported program leadership in handling day-to-day management needs of busy office.
- Help provide support to students and parents, assisting with any questions or issues they might have.
- Answering phones and making outbound calls to parents of students who might need assistance.
- Completed clerical tasks such as filing, copying, and faxing.
- Scheduled and coordinated meetings between student and parent coordinator.
- Assisted students with navigating and accessing school services such as on campus dental and physical
- Help students and parents who need support with basic economic needs and personal needs access the on campus resources.
Russell Sage College -HEOPAlbany, NY
Administrative Assistant
01.2021 - 12.2022
Job overview
- Scheduled office meetings with students and the director
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Provided support and guidance to students experiencing academic and personal troubles.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Guided students through financial aid processes, by completing necessary forms and updating account records.
- Assisted students and families in filling out financial aid applications.
Russell Sage CollegeAlbany, NY
Admissions Assistant
08.2019 - 03.2020
Job overview
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Answered phones, called prospects and handled initial email contacts for applicants to HEOP program.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
CSTEP, SUNY CollegeTroy, NY, NY
Volunteer
08.2019 - 12.2019
Job overview
- Assisted with special events or programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Helped create a comprehensive program to meet students' needs.
- Mentored and tutored individual students needing additional help.
- Provided administrative support to department leads to help organize events and fundraisers.
Effibee Daycare And Afterschool CenterBrooklyn, NY
After-School Teacher
06.2017 - 08.2018
Job overview
- Developed communicative relationships with students and parents to support learning.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Developed positive rapport with students of various and diverse backgrounds.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Gathered materials and resources to prepare for lessons and activities.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Education
Russell Sage CollegeAlbany, NY
Bachelor of Arts from Sociology And Criminal Justice
08.2018
University Overview
- Dean's List [Fall and Spring and 2021-2022]
- Awarded [The Douglas E. Stanley Criminal Justice Award]
- Capstone Project: How race, gender, and class impact Americans' Attitude Towards US Laws, [I was the author of this project and this project showcased how various variables( race, class and gender) can impact ones perception on the laws set in place. The project took on approach that measured their confidence level
Science Skills Center High SchoolBrooklyn, NY
High School Diploma
09.2014
Skills
Communication
Schedule ManagementRecords ManagementAdvanced MS Office Suite KnowledgeConflict Resolution
Student Advocacy
Certification
HIPAA Training, [DCF Education and Training]
Timeline
Executive Assistant
Childrens Home Society Of FL
01.2023 - Current
Administrative Assistant
Russell Sage College -HEOP
01.2021 - 12.2022
Admissions Assistant
Russell Sage College
08.2019 - 03.2020
Volunteer
CSTEP, SUNY College
08.2019 - 12.2019
Russell Sage College
Bachelor of Arts from Sociology And Criminal Justice
08.2018
After-School Teacher
Effibee Daycare And Afterschool Center
06.2017 - 08.2018
Science Skills Center High School
High School Diploma
09.2014