Sherral Johnson
Bradenton,FL
Summary
Seeking a challenging position with a future-oriented company offering opportunities for growth and advancement where I can actualize my potential, interpersonal and communication skills. Highly motivated, executive-level professional with 5 years of customer service. Able to work under pressure and successfully deal with competing demands while maintaining complete confidentially.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Child Protective Investigator
Florida Department of Children and Families
Sarasota, Fl
11.2023 - 03.2024
- Conduct investigations of abuse, neglect, abandonment, and/or special condition for children
- Collect information through observation and interviews with the children, parents, relatives, and neighbors
- Assess danger threats, child vulnerabilities and caregiver protective capacities to determine whether a child is safe.
Remote Solutions Administrator
MRO Corporation
Norristown, PA
03.2022 - 11.2024
- Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request
- Answer phone calls concerning various ROI issues
- If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database
- Responds and processes requests from physician offices on a priority basis and faxes information to the physician office
- Logs medical record requests into ROI On-Line database
- Scans medical records into ROI On-Line database.
Experience Anesthesia Technician
Advent Health of Tampa
Tampa, FL
10.2021 - 03.2022
- Assist Anesthesiologists, CRNA, and medical care staff in department of Cath Lab, EP department
- Prepare anesthesia with equipment and prepare for setup to start the surgery.
Experience Anesthesia Technician
St. Joseph’s Hospital
Tampa, FL
09.2020 - 10.2021
- Assist Anesthesiologists, CRNA, and medical care staff
- Maintain and prepare anesthesia equipment in the Operating Room.
Experience Anesthesia Technician
Advent Health of Waterman
Tavares, FL
02.2017 - 09.2020
- Assist anesthesiologists, nurses, and medical care staff
- Maintain and prepare anesthesia equipment for use in surgical procedures.
Certified Nursing Assistant
Life Care of Altamonte Springs
Altamonte Springs, FL
06.2016 - 05.2018
- Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
- Commended for chart accuracy, effective team collaboration, patient relation, and consistent delivery of empathetic care.
Patient Care Technician/ Surgical Services/ Preop/ PACU
Advent Health of Waterman
Tavares, FL
12.2015 - 02.2017
- Provide care to patients before surgery, EKG, Vital Signs
- Maintained appropriate communication with patients and families and informed nursing or medical staff regarding any patient or family concerns
- Transport patients to PREOP/PACU
- Medical records for patients, answering phones.
Outreach Specialist
Second Chance Last Opportunity
Sarasota, FL
03.2010 - 06.2016
- Provide care in the community by working with teenagers, homeless, single mothers in community
- Provide organize and implement event in the community
- Document actions by completing forms, reports, logs, and records
- PowerPoint, answering phones, medical records, customer services.
Certified Nursing Assistant
Westminster Tower of Orlando
Orlando, FL
05.2007 - 03.2016
- Provides patients' personal hygiene by giving bedpans, urinals, bath, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
Education
Bachelor of Science - Business Administration And Management
Valencia College
Orlando, FL12-2025
Associate of Science - Business Administration
Valencia College
Orlando, FL12-2023
High School Diploma -
Booker High School
Sarasota, FL05-2002
Skills
- LICENSE
- CERTIFIED NURSING ASSISTANT LICENSE
- EXPERIENCE ANESTHESIA TECHNICIAN
- BASIC LIFE SUPPORT (BLS) CERTIFIED BY AMERICAN HEART ASSOCIATION-
- MEDICAL RECORDS
- CUSTOMER SERVICES
- ADMINISTRATION
- POWERPOINT
- PHONES
- HEALTHCARE
- Danger and threat assessments
- Parenting education
- Active Learning
- Case Documentation
- Court Testimony
- Multidisciplinary Collaboration
- Effective customer communication
- Writing and verbal communication
- Abuse and Neglect Investigation
- De-Escalation Techniques
- Information Gathering
- Conducting interviews
- Teamwork and Cooperation
- Client engagement and assistance
- Safety Planning
- Behavioral analysis
Certification
- BUSINESS MANAGEMENT, VALENCIA COLLEGE/ ORLANDO, FL, 08/2014- 12/2021
- BUSINESS OPERATIONS, VALENCIA COLLEGE/ ORLANDO, FL, 08/2014-12/2021
- BUSINESS SPECIALIST, VALENCIA COLLEGE/ ORLANDO, FL, 08/2014-12/2021
- OPERATIONS SUPPORT AND SERVICES, VALENCIA COLLEGE/ORLANDO, FL, 08/2014-12/2021
- ASSOCIATE IN SCIENCE DEGREE IN BUSINESS ADMINISTRATION, VALENCIA COLLEGE/ORLANDO, FL, 12/2021- 08/2023
- Certified release of information specialist, AHIOS institute/ remotely, 07/19/23
- Situational Awareness For HealthCare And Social Professional, st. Petersburg college/Fort Myers, FL, 3/8/24
- DE-escalation FOR SERVICE providers, st. petersburg college/ fort MYERS, FL, 03/08/24
References
- Tuwana Phelp-Keaton, (352) 253-5111, Advent HealthCare
- April Glasco, (941) 360-8660, Second Chance Last Opportunity
- Chiya Davis, (321) 287-3372, Advent HealthCare
Timeline
Child Protective Investigator
Florida Department of Children and Families
11.2023 - 03.2024
Remote Solutions Administrator
MRO Corporation
03.2022 - 11.2024
Experience Anesthesia Technician
Advent Health of Tampa
10.2021 - 03.2022
Experience Anesthesia Technician
St. Joseph’s Hospital
09.2020 - 10.2021
Experience Anesthesia Technician
Advent Health of Waterman
02.2017 - 09.2020
Certified Nursing Assistant
Life Care of Altamonte Springs
06.2016 - 05.2018
Patient Care Technician/ Surgical Services/ Preop/ PACU
Advent Health of Waterman
12.2015 - 02.2017
Outreach Specialist
Second Chance Last Opportunity
03.2010 - 06.2016
Certified Nursing Assistant
Westminster Tower of Orlando
05.2007 - 03.2016
Bachelor of Science - Business Administration And Management
Valencia College
Associate of Science - Business Administration
Valencia College
High School Diploma -
Booker High School
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