Sherrese Scott
Riverside,CA
Summary
Motivated and dependable college student graduating in June 2026 with an Associate degree in Social & Behavioral Studies from Riverside City College. Experienced in fast-paced customer service and team environments through Raising Cane’s, with leadership development as a Certified Trainer and HIPO candidate. Currently completing CASA Voices for Children training with a strong interest in youth advocacy, child welfare, and pursuing a long-term career supporting children and families within the social services field.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crewmember / Certified Trainer /Customer Service Specialist
Raising Cane’s Chicken Fingers
Riverside, CA
11.2024 - Current
- Provided friendly and fast customer service in a high-volume, fast-paced environment while maintaining professionalism and positive guest experiences.
- Operated efficiently in front counter, drive-thru, and kitchen positions while maintaining safety, teamwork, and organization standards.
- Collaborated closely with team members and leadership to maintain a clean, safe, and efficient work environment during high-pressure shifts.
- Assisted in training and mentoring new crew members as a Certified Trainer while reinforcing operational procedures, communication skills, and company standards.
- Recognized as a HIPO (High Potential) candidate for leadership development opportunities due to strong teamwork, reliability, and leadership potential.
Education
Associate of Science - Social & Behavioral Studies
Riverside City College
Riverside, CA06.2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Crisis Management
- Communication Skills
- Leadership
- Mentoring
- Conflict Resolution
- Youth Advocacy
- Fast-Paced Environment Experience
- Training & Development
- Adaptability
- Problem Solving
- Team Leadership
- Behavioral Support
- Active Listening
- Professionalism
- Organization Skills
Affiliations
CASA Voices for Children Trainee Program
Certification
CASA Voices for Children Training (In Progress)
Timeline
Crewmember / Certified Trainer /Customer Service Specialist
Raising Cane’s Chicken Fingers
11.2024 - Current
Associate of Science - Social & Behavioral Studies
Riverside City College