Sherri Gordoa
Property Manager
Grand Blanc,MI
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Property Manager
Mount Morris Highlands
Mount Morris, MI
05.2016 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed and executed plan to achieve and maintain 3% or better rate of occupancy.
Property Manager
Jennings Reality
Chicago, IL
08.2004 - 02.2016
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained sufficient number of units market-ready for lease.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated effectively with owners, residents, and on-site associates.
- Administered operations to handle needs of more than 700 tenants across 300 property units.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Education
High School Diploma -
Sterling Heights High School
Sterling Heights, MI05.1979
Skills
- Safe Work Practices
- Grounds and Facility Inspection
- Screening Processes
- Financial Budgeting and Reporting
- Preventive Maintenance
- Community Engagement
- Valid Michigan Driver's License
- Property Accountability
- Tenant Improvements
- Property Showing
- Sales and Marketing
- Fair Housing Laws Knowledge
- Knowledge of Building Codes
Accomplishments
- Oversaw multiple residential family properties totaling over 760 individual units.
- Supervised team of 7 staff members.
Timeline
Property Manager
Mount Morris Highlands
05.2016 - Current
Property Manager
Jennings Reality
08.2004 - 02.2016
High School Diploma -
Sterling Heights High School