SHERRI BOCLAIR
Grenada,MS
Summary
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
22
22
years of professional experience
Work History
Receptionist
Winona Manor
Winona
03.2023 - 12.2024
- Assisted with onboarding of new employees by providing orientation information and support.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Greeted customers, answered general questions and directed to appropriate locations.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Answered and directed incoming calls using multi-line telephone system.
Home Health Aide
Private Duty Care
Grenada, MS
05.2016 - 08.2022
- Assist client in home with daily activities, administer medications, and take vital signs
- Maintain records and charts on the patient, help with feeding and bathing needs, and run errands
- Prepare meals and snacks, handle finances and bill pay, and attend appointments
- Provide assistance with therapy and rehabilitation
Tutor / Volunteer
AmeriCorps / Grenada School District
Grenada, MS
09.2015 - 04.2016
- Coordinated volunteer and service learning projects related to job preparedness and career exploration
- Conducted training on careers and educational requirements, resume writing, networking, interviewing, and job search skills
- Scheduled job shadowing, internships, and mock-interview experiences
Certified Nursing Assistant (CNA)
Winona Manor Nursing Home
Winona, MS
05.2007 - 11.2010
- Responded appropriately to the physical, emotional, and developmental needs of the residents
- Assisted residents with activities of daily living
- Helped patients tend to personal care, activities of daily living, and transfers / transport
- Promoted positive relationships with patients, families, management, and staff
Certified Nursing Assistant
Tyler Holmes Memorial Hospital
Winona, MS
01.2006 - 12.2006
- Assisted patients in the hospital with daily needs and served meals
- Took vital signs and documented on the patients' interactions
Certified Nursing Assistant (CNA)
Winona Living Center
Winona, MS
05.2005 - 01.2006
- Assisted elderly / disabled patients with activities of daily living
- Maintained accurate records and charts of interactions with paper charts
- Provided companionship, took vital signs, served meals, and helped with feeding
- Assisted with activities and games as well as rehabilitation and therapy
Teacher's Assistant
Montgomery County School Systems
Duckhill, MS
08.2002 - 07.2003
- Oversaw and managed classrooms and activities
- Assisted with educational development efforts of grade school students
- Completed paperwork and filed copies of lessons
Education
Some College (No Degree) - Health Services Administration
Ultimate Medical Academy
Clearwater, FL01-2020
High School Diploma -
Winona High Scool
Winona05-1994
Skills
- Multi-line phone systems
- Medical office management
- File maintenance
- Medical office equipment usage
- Multi-line telephone skills
- Front desk operations
- Meeting preparation
- Positive and professional
- Mail distribution
- Customer/Client relations
- Office supply inventory control
- Office management
- Reception desk management
- Verbal and written communication
- Telephone skills
Timeline
Receptionist
Winona Manor
03.2023 - 12.2024
Home Health Aide
Private Duty Care
05.2016 - 08.2022
Tutor / Volunteer
AmeriCorps / Grenada School District
09.2015 - 04.2016
Certified Nursing Assistant (CNA)
Winona Manor Nursing Home
05.2007 - 11.2010
Certified Nursing Assistant
Tyler Holmes Memorial Hospital
01.2006 - 12.2006
Certified Nursing Assistant (CNA)
Winona Living Center
05.2005 - 01.2006
Teacher's Assistant
Montgomery County School Systems
08.2002 - 07.2003
Some College (No Degree) - Health Services Administration
Ultimate Medical Academy
High School Diploma -
Winona High Scool