Sherri Brumage
Purgitsville,WV
Summary
Dynamic Business Development Manager with a proven track record at Charlie Obaugh Chevrolet, excelling in strategic planning and relationship management. Successfully increased client base through effective negotiations and targeted marketing initiatives, achieving sales goals while fostering long-lasting partnerships. Adept at driving revenue growth and enhancing customer satisfaction through collaborative teamwork.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Business Development Manager
Charlie Obaugh Chevrolet
- Developed and executed strategic business plans to drive revenue growth and market expansion.
- Identified new partnership opportunities through comprehensive market analysis and networking initiatives.
- Collaborated with cross-functional teams to enhance product offerings and improve customer experience.
- Managed client relationships, ensuring high levels of satisfaction and retention rates.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Front Desk Assistant
Augusta Vally Family Practice
- Managed patient check-in processes to ensure smooth operations and timely service.
- Coordinated appointment scheduling using electronic health record systems for optimal resource allocation.
- Assisted patients with inquiries, providing accurate information about services and procedures.
- Maintained organized front desk area, ensuring cleanliness and accessibility of essential materials.
- Supported billing processes by verifying insurance information and collecting patient payments efficiently.
Front Desk Receptionist
Shananendoah Valley Surgical
Title and Registration Specialist
Weimer Automotive Group
Moorefield, WV
05.2022 - 06.2026
- Efficiently processed customer registrations, facilitating precise data entry into dealership management systems.
- Assisted customers with inquiries by providing detailed information on vehicle registration and compliance.
- Coordinated with internal teams to resolve registration issues, enhancing customer satisfaction.
- Maintained organized records of vehicle registrations and transactions to aid audit readiness.
Accountant Secretary
Smeltz's Accounting and Tax Office
Millersburg, PA
04.2000 - 07.2002
- Managed patient check-in processes to ensure smooth operations and timely service.
- Coordinated appointment scheduling using electronic health record systems for optimal resource allocation.
- Assisted patients with inquiries, providing accurate information about services and procedures.
- Maintained organized front desk area, ensuring cleanliness and accessibility of essential materials.
- Supported billing processes by verifying insurance information and collecting patient payments efficiently.
Business Development Manager
Weimer Automotive Group
Moorefield, WV
01.2019 - 05.2021
Sales Associate
Weimer Chevrolet GMC Buick
Moorefield, WV
08.2017 - 05.2021
- Assisted customers in selecting vehicles by understanding needs and preferences.
- Processed sales transactions efficiently using dealership management software.
- Maintained knowledge of promotional offers to enhance customer engagement.
- Collaborated with team members to achieve monthly sales targets consistently.
- Conducted vehicle demonstrations, highlighting key features and benefits effectively.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
Sales Associate
Charlie Obaugh Chevrolet
09.2015 - 01.2017
- Updated inventory records accurately to support operational efficiency.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Processed sales transactions efficiently using dealership management software.
Front Desk Coordinator
The Woman's Center
Fishersville, VA
04.2005 - 08.2015
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling for clients, optimizing staff availability and resource allocation.
- Maintained organized filing systems for client records and confidential information.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Scheduled appointments in computer system.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Monitored office supplies inventory, ordering necessities to maintain operational efficiency.
Education
Fiire Fighter I & II & EMT - Vol Services
Fire Fighter EMT
Neola WV04-1994
Skills
Team leadership
Business development and planning
Customer service
Negotiations
Business development
Decision-making
Relationship building and management
Client relationship building
Strategic planning
Sales and marketing
Team collaboration
Sales presentations
Account management
Verbal and written communication
CRM management
Relationship development
Process improvement
Business administration
Key decision making
Relationship building and rapport
Goals and performance
Accomplishments
I am a proud Mother of 2 grown Children and 3 Grandchildren.
I have had the opportunity to serve my community as a Volunteer Firefighter Emt, I started working part time once my children were in grade school in a Tax / accounting office learning on my own. I found it fun abd rewarding.
A move to Virginia offered my the opportunity to seek employment in the medical field in office work. I worked for 13 yrs in the medical office field . Then decided to take a turn into the Automotive industry.
Certification
High school Deploma 1988
Timeline
Title and Registration Specialist
Weimer Automotive Group
05.2022 - 06.2026
Business Development Manager
Weimer Automotive Group
01.2019 - 05.2021
Sales Associate
Weimer Chevrolet GMC Buick
08.2017 - 05.2021
Sales Associate
Charlie Obaugh Chevrolet
09.2015 - 01.2017
Front Desk Coordinator
The Woman's Center
04.2005 - 08.2015
Accountant Secretary
Smeltz's Accounting and Tax Office
04.2000 - 07.2002
Business Development Manager
Charlie Obaugh Chevrolet
Front Desk Assistant
Augusta Vally Family Practice
Front Desk Receptionist
Shananendoah Valley Surgical
Fiire Fighter I & II & EMT - Vol Services
Fire Fighter EMT