Sherri Collier
Fort Meade,MD
Summary
Motivated customer service representative with over twenty years of retail and sales experience in a multitude of different work environments. Dedicated to maintaining customer satisfaction and contributing to company success. Friendly, energetic and comfortable in diverse retail and customer service areas. Reliable and flexible individual capable of adjusting to scheduling needs.
Overview
18
18
years of professional experience
Work History
Sales and Customer service
Windswept Printing
08.2020 - 12.2020
- Assisted customers with printing, faxing and shipping
- Maintained excellent customer service skills while working in a fast paced environment
Inventory Count Quality Assurance
Amazon
10.2012 - 03.2013
- Measurement of quality and inventory accuracy
- Executed daily cycle counts of inventory
- Maintained inventory handling procedures
Associate Manager
Atlantic Books
11.2002 - 02.2010
- Participated in receiving, verifying and stocking merchandise
- Used specific product knowledge to assist customers
- Purchased store stock and returned stock to vendors
- Responsible for merchandising plans and displays
Education
Associate - Liberal Arts
Delaware Technical Community College
Dover, DE06.2004
High school or equivalent - General studies with High honors
Smyrna High School
Smyrna, DE06.2001
Skills
- Building customer loyalty
- Improving customer experience
- Positive attitude
- Clear communication skills
- Effective listening
- Problem solving
Timeline
Sales and Customer service
Windswept Printing
08.2020 - 12.2020
Inventory Count Quality Assurance
Amazon
10.2012 - 03.2013
Associate Manager
Atlantic Books
11.2002 - 02.2010
Associate - Liberal Arts
Delaware Technical Community College
High school or equivalent - General studies with High honors
Smyrna High School
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