Sherri Gouge
Fort Lauderdale,FL
Summary
Seasoned office manager with over 29 years of experience managing a large volume OB/GYN office. Responsible for maintaining a smooth, efficient medical practice that provides quality patient care. My role involves a mix of administrative and medical responsibilities, including managing staff, organizing schedules, and ensuring compliance with healthcare regulations. Experience working with patient records, patient scheduling, office finances, and insurance verification
Overview
28
28
years of professional experience
Work History
Medical Office Manager
Dr. Mariana Bubucea
Hallandale, FL
12.2016 - 02.2025
- Medical credentialing for Doctor's.
- Strong communication skills and relationships with patients.
- Processed all scheduling, referrals, and authorizations for patients.
- Provide client care for local and international patients.
- Record daily cash receipts (ACH, EFT's). Process credit cards for client payments/refunds.
- Vast knowledge and utilization of software programs specific to the medical industry.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Optimized inventory management to ensure essential medical supplies were always available.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice always remained in compliance.
- Reduced overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.
- Proficiency in Microsoft Word and Excel
Office Manager
Dr. Simion Tsinker
Hallandale, FL
08.1997 - 04.2016
Education
High School Diploma -
Plantation High School
Plantation, FL06-1986
Skills
- Regulatory compliance
- Inventory management
- Insurance verification
- Electronic records management
- Patient scheduling
- Medical credentialing
- Vendor negotiation
- Cash handling
- Patient care
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Operational efficiency
- Budget management
- Strong work ethic
- Policy and procedure modification
- Continuous improvement
- Control expenses
- EMR software
- Medical terminology
- Workflow management
- Organizational skills development
- Logistics management
- Supply management
- Vendor relationships
- Crisis management
Additional Information
Medical credentialing for Doctor's., Strong communication skills and relationships with patients., Processed all scheduling, referrals, and authorizations for patients., Provide client care for local and international patients., Record daily cash receipts (ACH, EFT's). Process credit cards for client payments/refunds., Vast knowledge and utilization of software programs specific to the medical industry., Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians., Optimized inventory management to ensure essential medical supplies were always available., Assessed processes and procedures, complying with OSHA, and HIPAA regulations., Managed daily administrative tasks to ensure smooth operations within the medical office environment., Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches., Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable., Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills., Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice always remained in compliance., Reduced overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors., Proficiency in Microsoft Word and Excel.
Timeline
Medical Office Manager
Dr. Mariana Bubucea
12.2016 - 02.2025
Office Manager
Dr. Simion Tsinker
08.1997 - 04.2016
High School Diploma -
Plantation High School