
Dedicated office administrator with over 14 years of experience in managing daily operations. Skilled in time management and data entry, with a strong focus on delivering exceptional customer service and coordinating with vendors to resolve discrepancies.
Managed daily office operations in a fast-paced small office environment
Handled Accounts Payable (AP) including processing invoices, issuing checks, and reconciling vendor statements
Managed Accounts Receivable (AR) by invoicing customers, posting payments, and following up on outstanding balances
Processed and recorded cash, credit card, and check payments with accuracy
Balanced daily receipts and prepared bank deposits
Answered phones, greeted clients, and responded to customer inquiries
Provided customer service related to billing, payments, and account questions
Maintained organized filing systems and financial records
Coordinated with vendors and customers to resolve discrepancies
Assisted with month-end reporting and general bookkeeping tasks