Sherri Zarda
Shawnee
Summary
Results-driven professional with extensive experience at Quest Diagnostics and Blockbuster Video. Proven problem solver and dependable team player, skilled in data management and operational oversight. Successfully managed a high-performing team, enhancing customer satisfaction and achieving significant sales growth. Adept at implementing policies and procedures to optimize efficiency and performance.
Overview
2026
2026
years of professional experience
Work History
Data Entry Clerk III
Quest Diagnostics
11.2003 - Current
- Enter insured information into the system correctly, enter any test that was ordered
- Exceptions dept-correct information needed for forms sent to us
- CAA- Assist employees with answers or help they need
- CAAII-Audit the ID's that have discrepancy
- Direct Observations
- POCT -scanning, flexilog, maxilog and release results
- Assisted in training GIC employees
- TIQ's-Toxi
- Insurance Performance Verify
- QTN Performance Verify
- Back up for sitting with new hires training
- Assisted Toxi with opening mail
- Assisted Insurance Setup with debagging and belt watching
- Assisted Clinical with sorting
Store Manager
Blockbuster Video
1995 - 2002
Managed store operations generating sales of up to 1.2 million annually. Responsibilities include hiring, training, and scheduling of 12-20 employees. Budget forecasting, cash management, purchasing, merchandising, profit and loss determination and inventory control. Responsible for supervising and coaching shift leaders and customer service representatives.
Education
Office Specialist Certification - General Office
Platt College
Overland Park, KSSkills
Problem Solving
Policies and Procedures
Dependable
Reliable
Team player
Timeline
Data Entry Clerk III
Quest Diagnostics
11.2003 - Current
Store Manager
Blockbuster Video
1995 - 2002
Office Specialist Certification - General Office
Platt College