
Results-driven professional with extensive experience at Quest Diagnostics and Blockbuster Video. Proven problem solver and dependable team player, skilled in data management and operational oversight. Successfully managed a high-performing team, enhancing customer satisfaction and achieving significant sales growth. Adept at implementing policies and procedures to optimize efficiency and performance.
Managed store operations generating sales of up to 1.2 million annually. Responsibilities include hiring, training, and scheduling of 12-20 employees. Budget forecasting, cash management, purchasing, merchandising, profit and loss determination and inventory control. Responsible for supervising and coaching shift leaders and customer service representatives.
Problem Solving
Policies and Procedures
Dependable
Reliable
Team player