SHERRIE BERRETT
OGDEN,USA
Summary
Showcases a strong ability to manage bar operations and staff performance, emphasizing a commitment to customer satisfaction and efficiency in high-pressure settings.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
10
10
years of professional experience
Work History
Server Manager
Mad Moose Cafe
Eden, Utah
03.2025 - Current
- Supervised daily operations and staff performance in a fast-paced cafe environment.
- Trained new servers on menu items and customer service protocols.
- Coordinated schedules and shifts to optimize staff coverage during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Implemented staff training programs to enhance service quality and efficiency.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
Bartender
South Gate Tavern
Layton, USA
12.2022 - 04.2025
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Took beverages orders from guests and delivered drinks within reasonable time frames.
- Checked identification of customers to verify age requirements for alcohol purchases.
- Completed POS transactions, returning currency, coin and payment cards to patrons.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Provided excellent customer service in a fast-paced bar environment.
- Assisted with inventory management and stock replenishment of supplies.
- Collaborated with kitchen staff to ensure timely service of food orders.
Bartender
Lamp Light Lounge
OGDEN, USA
08.2017 - 12.2022
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Checked identification of customers to verify age requirements for alcohol purchases.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Served snacks or food items to customers seated at bar.
- Arranged bottles and glasses to create attractive displays.
- Sliced and pitted fruit for garnishing drinks.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
Server
Black Bear Diner
OGDEN, USA
06.2016 - 10.2017
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Education
High School Diploma -
Weber High School
OGDEN, UTSkills
- Changing Beer Kegs
- Age Identification and Compliance
- Outstanding Customer Service
- TIPS Certified
- Alcohol Ordering
- Preparing Garnishes
- Staff supervision
- Customer service
Timeline
Server Manager
Mad Moose Cafe
03.2025 - Current
Bartender
South Gate Tavern
12.2022 - 04.2025
Bartender
Lamp Light Lounge
08.2017 - 12.2022
Server
Black Bear Diner
06.2016 - 10.2017
High School Diploma -
Weber High School