Sherrie Cannon

Owner

Images Day Spa

03.1997 - 03.2003

Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Established foundational processes for business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Generated revenues yearly and effectively capitalized on industry growth.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assisted in recruiting, hiring and training of team members.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.