Sherrie Colby
Brewer,ME
Summary
Hardworking professional offering several years of experience with customer service, multitasking, and time management.
Greets guests with a genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of the menu to make recommendations.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Server
Pepino’s Mexican Restaurant
Bangor, ME
09.2015 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in menu recommendations to enhance guest experiences.
- Managed multiple tables efficiently during busy service periods.
- Maintained cleanliness and organization of dining areas and service stations.
- Trained new servers on restaurant policies and procedures.
- Handled customer complaints promptly to ensure satisfaction.
- Provided excellent customer service to ensure satisfaction.
Education
Associate of Applied Science - Mental Health And Human Services
University of Maine At Augusta
Bangor, ME 09.1999 - 05.2003
Skills
- Customer service
- Menu knowledge
- Table management
- Sales enhancement
- Multitasking ability
- Service efficiency
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Flexibility
- Professional appearance
- Point of sale operation
- Positive and professional
- Strong work ethic
- Allergy awareness
Timeline
Server
Pepino’s Mexican Restaurant
09.2015 - Current
Associate of Applied Science - Mental Health And Human Services
University of Maine At Augusta
09.1999 - 05.2003