Sherrie Hooks

Emerging Tech and Project Management Professional enthusiastic, precise, and systematic technical professional with a strong commitment to professional development. Obtaining certifications in CompTIA IT Fundamentals, Google IT Support Certificate and Project Management. Excited to dive into the business administration and tech industry utilizing leverage my expanding technical and business expertise to make impactful contributions to innovative projects. Licensed Claims Adjuster focused on construction inspections and workers' compensation claims. Positive attitude and exceptional problem solving skills.

• CompTIA, A+, Expected 12/25
• CompTIA, IT Fundamentals (ITF+), 12/24
• Google, IT Support Certificate, 12/24
• Google, Project Management Certificate, 12/24
• Business Management Human Resources Certificate, 12/21
• Texas All-Lines Claims Adjustor License, 11/22

• Received a quality assurance score of 95 or higher 5 years straight as an alarm service rep.
• Promoted to five different departments while working as a benefits coordinator.
• Handled over 50 claims a month closing more than half with settlement.
• Obtained a Mastery of Supervision Certificate with the highest grade possible of 110.
• Obtained a certificate in Problem Solving.
• Obtained a certificate in Supervisory.
• Obtained a claims adjustors license for four different states.
• Obtained a certificate in Business Administration and Human Resources.
• Obtained a certificate in Project Management.

20+ years, 10+ years, 10+ years, 7+ years, 1+ years, 2 years, 5 years

• Claims Adjuster I, Confie Bluefire Insurance, Farmer Branch, TX, Mastered multiple databases such as TLO for vehicle property ownership addresses, lienholders and contact information., Mastered different databases such as Datalink for verifying drivers license status., Handled client profile payment service setups and all info obtained for the clients., Mastered other database programs such as PTS, CCC, UltiPro, ISO, Carfax IAA, CSA, Google Text TxDot and Google 360 world.
• Benefits Coordinator Enrollment Specialist, Chime Solutions, Dallas, TX, Processed benefits enrollment, medical plans, life insurance, and 401k plans., Assisted with enrollment for 70+ companies with their employees benefits plans, concerns, and the understanding of their companies benefit plans and packages., Handled customers billing inquiries, benefits enrollment, COBRA, 401k and escalations.