Sherrie Lucas
Macon,GA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Eager for new challenges and seeking a career.
Overview
9
9
years of professional experience
Work History
Cashier
Liston's Gas
01.2020 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Trained 20 plus employees to work at different branch locations.
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Bartender
Back Porch Lounge
Macon, GA
01.2018 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Server/Bartender
Cheddar's Casual Cafe
01.2015 - 02.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trainer of 1-15 new employees each week.
- Cultivated warm relationships with regular customers
- Checked guests' identification before serving alcoholic beverages
Education
High School Diploma -
Renaissance Academy
Macon, GA04.2003
Skills
- Customer Service Excellence
- Customer Relations
- Merchandise Restocking
- Training and Development
- Cleaning and Sanitizing
- Staff Training
Timeline
Cashier
Liston's Gas
01.2020 - Current
Bartender
Back Porch Lounge
01.2018 - 09.2023
Server/Bartender
Cheddar's Casual Cafe
01.2015 - 02.2018
High School Diploma -
Renaissance Academy
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