Sherron Smith
SilverCross Hospital
Park Forest,IL
12
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Patient Registar
4 Months- Verified patient demographics, insurance information, and eligibility during registration using EHR systems.
- Collected copays, signed consents, and updated registration records in compliance with HIPAA requirements.
- Scheduled appointments and coordinated admissions details with clinical teams and front-desk staff.
- Processed emergency and outpatient registrations while maintaining accuracy under fast-paced hospital conditions.
Clerk
6 Years 6 Months- Sorted incoming mail and parcels accurately to maintain efficient processing and distribution workflows.
- Operated postal equipment to scan, route, and prepare mail for dispatch.
- Assisted customers with mailing services, postage selection, and package inquiries.
- Processed retail transactions while balancing cash drawer and verifying payment accuracy.
- Tracked mail movement and updated records using postal processing systems.
- Supported daily clerical operations by organizing forms, supplies, and correspondence.
- Trained new clerks on postal procedures, safety requirements, and service standards.
Clerk
3 Months- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Patient Service Representative
3 Months- Coordinated patient registration, verifying demographics, insurance, and eligibility for accurate account setup.
- Managed high-volume scheduling, balancing appointments, referrals, and provider availability across multiple departments.
- Resolved patient inquiries with clear communication, de-escalating concerns and directing service requests efficiently.
- Processed admissions, transfers, and discharges while maintaining compliant documentation and HIPAA standards.
Warehouse Worker
3 Years 11 Months- Trained new associates on pick, pack, and stow procedures
- Operated RF scanners to track inventory and verify shipment accuracy
- Sorted packages efficiently to support inbound and outbound workflow
- Loaded and unloaded trailers while following safety and quality standards
Outbound Warehouse Associate
4 Months- Coordinated outbound order picking, packing, and staging for timely shipment accuracy.
- Operated RF scanners and warehouse systems to verify product locations and order details.
- Loaded trailers safely, securing pallets and freight for damage-free transport.
- Inspected outbound shipments for quality, quantity, and labeling compliance before dispatch.
Hairstylist
5 Months- Consulted with clients to assess hair goals, lifestyle, and service suitability.
- Delivered precision cuts, color applications, and styling services aligned with salon standards.
- Recommended retail haircare products based on hair type and maintenance needs.
- Maintained sanitary workstations, tools, and styling equipment to support safety compliance.
Education
Associate of Arts - Liberal Arts
Human Resource Management
Diploma - Cosmetology
High School Diploma
Skills
Patient confidentiality
Professionalism and ethics
Documentation accuracy
Organizational growth
Customer service
Privacy and confidentiality
Scheduling appointments
Insurance verification
Microsoft office usage
Problem-solving
Multitasking
Excellent communication
Critical thinking
Computer skills
Organizational skills
Decision-making
Problem resolution
Active listening
Calm under pressure
Verbal communication
HIPAA compliance
Cerner expertise
Teamwork and collaboration
Friendly
positive attitude
EHR Sysytem
Timeline
Patient Registar
SilverCross Hospital
06.2026 - CurrentRead More
Clerk
State of Illinois-Department of Human Services
04.2023 - 07.2023Read More
Patient Service Representative
Advocate Christ Medical Center
02.2021 - 05.2021Read More
Clerk
United States Postal Service, USPS
09.2019 - 03.2026Read More
Outbound Warehouse Associate
Home Depot
09.2018 - 01.2019Read More
Warehouse Worker
Amazon
10.2015 - 09.2019Read More
Hairstylist
JCPenney
02.2015 - 07.2015Read More
Prairie State College
Associate of Arts from Liberal Arts
Read More
University of Phoenix
Human Resource Management
Read More
Regency Beauty Institute
Diploma from Cosmetology
Read More
Chicago Vocational Career Academy
High School Diploma
Read More