Sherry Arreaga Lopez
Oklahoma City,OK
Summary
Offering optimistic and detail-oriented approach, with strong foundation in customer service and relationship-building. Brings ability to quickly learn industry standards and technologies, coupled with excellent communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hunt Military Communities
Enid, OK
08.2025 - Current
- Managed housing applications, leases, and resident files for military housing communities.
- Maintained housing waitlists and coordinated home offers, assignments, and move-in scheduling.
- Conducted move-in, pre-out, and move-out inspections and completed related documentation.
- Assisted residents with work orders, housing inquiries, and home modification requests.
- Served as the primary point of contact for service members and families throughout the leasing and occupancy process.
- Coordinated with maintenance and housing teams to resolve resident concerns and ensure timely service.
- Maintained accurate records and ensured compliance with military housing policies and procedures.
Leasing Manager
Penn Station Apartment Homes
01.2023 - 08.2025
- Collected, completed, and processed lease applications.
- Organized and hosted community events, fostering a positive living environment for tenants.
- Created and submitted daily reports on leasing activities.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
Education
Associates of Science - Business
Oklahoma City Community College
01-2025
Skills
- Customer Service
- Organization and Efficiency
- Attention to detail
- Software knowledge (Entrata & Yardi)
- Microsoft Office Suite (Word, Excel, Outlook)
Certification
Oklahoma Real Estate Sales Agent License (Active)
LANGUAGES
Spanish
Native or Bilingual
Timeline
Assistant Manager
Hunt Military Communities
08.2025 - Current
Leasing Manager
Penn Station Apartment Homes
01.2023 - 08.2025
Associates of Science - Business
Oklahoma City Community College