Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
15
15
years of professional experience
Work History
Accounts Receivable Analyst
Wolters Kluwer
08.2022 - Current
Provide insights and recommendations based on data analysis to develop new processes
Conduct testing to analyze blackline software errors
Facilitate inter-company transfers to ensure seamless transactions within organization
Conduct research to identify and resolve issues related to unapplied, duplicate, and overpayments
Compile and prepare month-end and quarterly reports to provide accurate financial insight
Communicate with internal and external customers to address inquiries and aid with issues related to payment, billing and other financial matters.
Refund and Collection Analyst
Emory University System
09.2022 - 09.2023
Investigate refund claims to verify payment information and determine eligibility
Created detailed reports summarizing refund activities and financial data for management review
Utilized financial software to streamline refund processes resulting in increased efficiency reducing processing errors
Analyze refund data to identify trends and patterns to improve processes to decrease future refund issues.
AR Claims Specialist Lead
Piedmont Hospital
Atlanta, GA
03.2018 - 07.2022
Verify claims accuracy by reviewing documents, contracts and relevant records
Write and submit appeals for denied payments with high success overturning decisions
Handle high dollar, complex and escalated claims, providing guidance to resolve issues timely
Create job aids for team training and development in claims management
Provide reports to management on team performance, key achievements and areas of improvement.
HR Benefits & Compensation Specialist
Children's Healthcare of Atlanta
Atlanta, GA
03.2009 - 03.2018
Serve as advocate for employees taking FMLA leave, addressing concerns, and provide support through life events.
Served as point of contact for employee inquiries about benefits eligibility and usage, providing prompt guidance that resulted in increased understanding among workforce.
Checked employees' benefits enrollment for accuracy and inputted all data into PeopleSoft.
Streamlined benefits enrollment process for new hires, ensuring timely access to coverage and reducing administrative workload.
Reduced payroll errors related to benefits deductions through regular reviews of system data and updates as needed.
Streamlined payroll processing by implementing an automated timekeeping system.
Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
Education
Bachelor's in Business Administration -
Winston-Salem State University
Winston-Salem, NC
Skills
General Ledger Accounting
Financial Analysis
Bank Reconciliation
SAP Knowledge
GAAP Understanding
Microsoft Excel
Invoice Processing
General Ledger
Oracle Financials
Personal Information
Work Permit: Authorized to work in the US for any employer