Sherry Bennett
Oklahoma City,OK
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive environment.
Overview
13
13
years of professional experience
Work History
Sales Associate
Mathis Home Outlet
Oklahoma City, OK
09.2023 - 03.2026
- Sales Associate
- Customer Assistance: I greet customers as they enter the showroom, actively listen to their requirements, and provide personalized recommendations based on their preferences, budget, and lifestyle.
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Product Knowledge: As a salesperson I am well-versed in the features, benefits, and specifications of the furniture products available in the showroom. I can explain different furniture styles, materials, construction techniques, and care instructions to customers.
- Sales Generation: I actively engage with customers to understand their needs and guide them towards making informed purchasing decisions. This involves highlighting promotions, discounts, and financing options to facilitate sales.
- Customer Service: As a salesperson I provide exceptional customer service throughout the sales process, from initial inquiry to after-sales support. I address any concerns or questions customers may have and ensure a positive shopping experience.
- Team Collaboration: I work collaboratively with other sales team members and support staff to achieve sales targets, share product knowledge, and ensure seamless customer service.
- Administrative Tasks: As a Salesperson I am responsible for the data entry on all sales transactions using STORIS, I looked up inventory and created sales tickets insuring customers received the proper product.
Habilitation Training Specialist
INDEPENDENT OPPORTUNITIES INC
Oklahoma City, OK
09.2013 - 12.2024
- Responsible for following the clients IP/Individual Plan of care from DDSD
- Supervised and provided assistance to clients with developmental disabilities
- Helped clients acquire and maintain individually prescribed self-help, socialization and adaptive skills that are necessary to reside successfully in a home/community-based setting
- Assured all required paperwork was accurate and submitted in a timely manner to the office
- Kept a clean driving record to transport clients back and forth from doctors appointments and other activities
- Responsible for ensuring the clients safety, such as in a fire or storm
- Practiced drills with the clients to ensure they were capable of doing so in an actual fire or storm
- Attended work punctually and regularly to provide consistency of care for clients so they were provided a stable non-disruptive environment
- Worked a flexible schedule to meet the needs of the clients being served and clients plan of care/IP.
- Developed individualized training plans to enhance client skill development and independence.
- Collaborated with multidisciplinary teams to assess client needs and implement tailored habilitation strategies.
DoorDash Driver
DoorDash
Oklahoma City, OK
12.2022 - 09.2023
- Accepting Orders: Once logged into the DoorDash app, I can receive delivery requests from customers
- Navigating and Delivering: After accepting an order, I use the DoorDash app's navigation system to be guided to the restaurant for pickup and then to the customer's location for delivery
- Order Pickup: At the restaurant, I check in using the app and pick up the order
- Safe Driving: As a driver I am responsible for safe and responsible driving while on the road
- Communication: Effective communication is important
- Customer Interaction: I often have direct interaction with customers when making deliveries
- Timely Deliveries: I strive to make deliveries within the estimated time frame provided by the app
- Problem-Solving: I may need to handle unexpected situations, such as incorrect orders, traffic delays, or difficult parking situations.
- Adhering to Policies: I am expected to follow DoorDash's policies and guidelines, which include maintaining a high level of professionalism, adhering to local laws and regulations, and providing accurate and timely information
- My role involves timely and accurate delivery, safe driving, effective communication, and ensuring a positive customer experience.
Cashier/Sales Associate
Galaxy Liquor store
Oklahoma City, OK
03.2022 - 09.2023
- Customer Transactions: My main duty was to process customer purchases accurately and efficiently.
- Cash Handling: I was responsible for handling cash, credit cards, and other forms of payment
- Product Knowledge: I have an understanding of the products that my liquor store carried
- Age Verification: Due to the legal restrictions on selling alcohol, I must be diligent in verifying customers' ages to ensure they are legally allowed to purchase alcoholic beverages
- Customer Service: I am the first point of contact for customers entering the store
- Providing excellent customer service is crucial
- I greeted customers warmly, answer their questions, help them find products, and address any concerns they may have
- Inventory Management: I assist in monitoring inventory levels
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Maintaining Cleanliness: I am stationed at the checkout area, which should be kept clean and organized
- Security: I had to be vigilant about preventing theft and fraud
- I am trained to recognize suspicious behavior and follow store protocols for handling such situations
- Adhering to Regulations: I am familiar with and adhere to local and state laws and regulations regarding the sale of alcoholic beverages
- Team Collaboration: I work as part of a larger team, collaborating with other employees, such as store managers, stock clerks, and other cashiers
Liquor Store Clerk
Midwest wine and spirits
Oklahoma City, OK
08.2015 - 02.2018
- Assisted with truck shipments
- Accomplishments Providing exceptional Customer Service, Courteousness, and Professionalism to each patron
- Gained knowledge of reputable liquor companies and products
- Provided customer assistance and kept shelves sufficiently stocked
- Restocked the liquor shelves and coolers with the new shipment or back stock
- Provide outstanding customer service and knowledge of wines, liquors, and beers
- Recommended correct products to customers (including sales and discounted items) Operated cash register and did minor cleaning work
- Handled money and transactions, as well as recommendations for any undecided buyers and Became fluent in all available products.
Holiday Sales Associate
WILLIAM SANOMA
Oklahoma City, OK
09.2013 - 12.2013
- Provided sincere, friendly and energetic customer service by exemplifying World-Class service standards
- Achieved established sales and contest goals and maintained knowledge of current sales and promotions
- Assisted customers with special services including gift registry, locating merchandise, catalog orders, special orders, and back orders
- Utilized effective selling techniques to build multiple sales and increased productivity
- Demonstrated comprehensive product knowledge, including features and benefits
- Efficiently and accurately performed transactions i.e
- Sales, returns, and exchanges
- Performed duties assigned by management and complied with all Company policies and procedures.
Education
High school diploma -
Guthrie job corps
OK01-2002
Skills
- Developmental Disabilities Experience
- Case Management
- Medication Administration
- Teamwork and collaboration
- Time management
- Behavior Management
- Autism Experience
- Customer service
- Data Entry
- Problem-solving skills
Affiliations
- Photographer
- Loves camping and outdoors
- volunteer at feed the children
Timeline
Sales Associate
Mathis Home Outlet
09.2023 - 03.2026
DoorDash Driver
DoorDash
12.2022 - 09.2023
Cashier/Sales Associate
Galaxy Liquor store
03.2022 - 09.2023
Liquor Store Clerk
Midwest wine and spirits
08.2015 - 02.2018
Habilitation Training Specialist
INDEPENDENT OPPORTUNITIES INC
09.2013 - 12.2024
Holiday Sales Associate
WILLIAM SANOMA
09.2013 - 12.2013
High school diploma -
Guthrie job corps