Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sherry Crews

Ocala,FL

Summary

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

Overview

12
12
years of professional experience

Work History

Customer Service Cashier

Pilot Travel Centers
01.2007 - 12.2009
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Handled cash with high accuracy and took care to check bills for fraud.

Customer Service Cashier

BP Gas Station Service
01.2005 - 12.2007
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Production Worker

Dayco Products
01.1998 - 12.2005
  • Maintained organized work area by cleaning and removing hazards.
  • Organized work to meet demanding production goals.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Made sure that products were produced on time and are of good quality.

Education

High School Diploma -

Vanguard High School
Ocala, FL
05-1981

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operations
  • Customer complaint resolution
  • Merchandise restocking
  • Up-selling techniques
  • Drawer management
  • Product recommendations
  • Adaptability and flexibility
  • Basic math
  • Cleaning and sanitizing

Languages

English
Full Professional

Timeline

Customer Service Cashier

Pilot Travel Centers
01.2007 - 12.2009

Customer Service Cashier

BP Gas Station Service
01.2005 - 12.2007

Production Worker

Dayco Products
01.1998 - 12.2005

High School Diploma -

Vanguard High School

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Sherry Crews