Sherry Dewberry
Roebuck,SC
Summary
Enthusiastic administrative professional with a strong background in customer service and a proven track record of improving workflow efficiency in fast-paced environments. Excellent in time management and proactive problem solving. Willing to learn and grow within the workplace and be a proven asset to the company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dewberry
05.2022 - 12.2024
- Coordinated appointments, meetings, and events, arranging travel avoiding scheduling conflicts, and keeping all parties informed of their commitments
- Maintained meticulous records of client information, transactions, and confidential documents, ensuring accuracy and compliance with company standards
- Developed and implemented office procedures to enhance productivity and streamline operations
- Delivered exceptional customer service by acting as the first point of contact for clients and staff, promptly addressing inquiries and ensuring a positive experience
- Managed all visitors and vendors: greeting, navigating
- Managed time efficiently in a fast-paced environment to prioritize competing tasks while consistently meeting deadlines and service expectations
- Streamlined communication processes by managing high volumes of calls, emails, and correspondence, demonstrating strong multitasking and organizational skills
- Utilized computer skills in Microsoft Office, and other software to support administrative and operational needs
Tray Dropper Operator
Nestle Frozen Food Company
10.2016 - 05.2022
- Ensured food trays were put into machine correctly with the amount used for job count
- Documenting all information into system
- Always monitored quality and product assembly
- Ensuring no foreign objects are in the product, weight ingredients accurately and timely within a fast-paced setting
- Communicated and reported problems and pertinent information to the proper support group and production supervisor
Spartanburg Technical College
01.2021 - 02.2022
Call Center Representative
Sitel
08.2017 - 05.2019
- Receive inbound calls from customers and resolve any problems they may have in a timely and professional manner
- Upselling products to the customers by educating them on the products we are offering
- Notate every account in a detailed matter
Education
High School Diploma -
Gettys D. Broome High School
Spartanburg, SC05-1984
Skills
- Proactive problem solver
- Excellent verbal and written skills
- Professionalism
- Great work ethic
- Customer service
- Administrative support
- Pays strong attention to detail
Certification
Certificate in Microsoft office programs
Timeline
Administrative Assistant
Dewberry
05.2022 - 12.2024
Spartanburg Technical College
01.2021 - 02.2022
Call Center Representative
Sitel
08.2017 - 05.2019
Tray Dropper Operator
Nestle Frozen Food Company
10.2016 - 05.2022
High School Diploma -
Gettys D. Broome High School
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