Sherry Harvey
Soddy Daisy,TN.
Summary
Diligent [Desired Position] with solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts promptly. Demonstrated skills in team leadership and operational management.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Chattanooga, TN
08.2020 - Current
- Assisted in training new staff on operational procedures and safety protocols.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Cultivated professional working relationships with peers and supervisors.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Oversaw loading and unloading of packages in warehouse.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored daily workflow to ensure efficient service delivery and adherence to standards.
- Resolved customer inquiries and complaints with effective communication and problem-solving skills.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Education
Associate of Applied Science - Health Administration
Colorado Technical University
Colorado Springs, CO11-2024
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Continuous improvement
- Team leadership
- Problem-solving
- Team supervision
- Positive attitude
- Creative problem solving
- Customer service management
- Daily workflows
- Sales and upselling
- POS system operation
- Strategic thinking
- Shift leadership
Accomplishments
- Achieved optimal results by completing daily task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Timeline
Shift Supervisor
CVS Pharmacy
08.2020 - Current
Associate of Applied Science - Health Administration
Colorado Technical University