Sherry Hughes
Florence,AL
Summary
Results-driven Cash Application Specialist with expertise in accounts receivable, cash application, and customer service. Proven ability to reconcile accounts and enhance payment processes, contributing to improved accuracy and efficiency.
Overview
2027
2027
years of professional experience
Work History
Cash Application Specialist
United Site Services
Killen, AL
05.2023 - Current
- Reconciled customer accounts to ensure accuracy and resolve discrepancies.
- Collaborated with collections team to streamline payment posting procedures.
- Worked in paperless environment to accomplish assignments electronically.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
Accounts Receivable Clerk
PBS Inc
Killen, AL
10.2020 - 05.2023
- Responded to inbound inquiries regarding accounts and payments.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
Store Manager
Dollar General
Florence, AL
02.2018 - 10.2020
- Led daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, reducing shrinkage through effective stock control measures.
- Trained and mentored team members, fostering a culture of excellence and accountability.
- Coordinated staff scheduling, ensuring adequate coverage during peak shopping hours.
Assistant Store Manager
Dollar General
Florence, AL
02.2016 - 2018
- Assisted in daily store operations, ensuring optimal inventory management and customer service standards.
- Executed visual merchandising strategies to enhance product displays and attract customer attention.
- Trained new employees on store policies and procedures, fostering a collaborative team environment.
- Monitored sales floor activities to identify areas for improvement and implement corrective actions.
Accounts Receivable Clerk
PBS INC
Killen, AL
2014 - 2016
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Accounting Clerk
Pettus Mechanical and Plumbing Services
Rogersville, AL
2010 - 2012
- Processed invoices and managed accounts payable to ensure timely payments.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Accounting Clerk
Southern Pipe & Supply Co
Florence, AL
06.1992 - 10.2010
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Matched purchase orders with invoices and recorded necessary information.
- Provided administrative support during audits by organizing documentation and responding to inquiries.
Education
High School Diploma -
Brooks High School
Killen, AL05-1986
Skills
- Accounts receivable
- Payment research
- Transaction posting
- Teamwork
- Customer service
- Verbal and written communication
- General accounting
- Self motivation
- Task prioritization
Timeline
Cash Application Specialist
United Site Services
05.2023 - Current
Accounts Receivable Clerk
PBS Inc
10.2020 - 05.2023
Store Manager
Dollar General
02.2018 - 10.2020
Assistant Store Manager
Dollar General
02.2016 - 2018
Accounting Clerk
Southern Pipe & Supply Co
06.1992 - 10.2010
Accounts Receivable Clerk
PBS INC
2014 - 2016
Accounting Clerk
Pettus Mechanical and Plumbing Services
2010 - 2012
High School Diploma -
Brooks High School