Sherry Johnroe
BAY CITY,MI
Summary
Dynamic retail professional with a proven track record at Dollar Tree, excelling in team leadership and customer service. Skilled in staff training and development, I foster positive work environments that enhance employee morale and drive sales growth. Adept at strategic planning and conflict resolution, I ensure operational excellence and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Assistant Manager
Dollar Tree
05.2016 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Department Lead
Kroger
02.1995 - 12.2008
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
Education
John Glenn High School
Bay City, MI06-1984
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Sales strategies
- Retail operations management
- Strategic planning
- Sales growth
- Policy enforcement
Timeline
Assistant Manager
Dollar Tree
05.2016 - 07.2025
Department Lead
Kroger
02.1995 - 12.2008
John Glenn High School
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