Sherry Jolley
Everett,WA.
Summary
Dynamic Operations Lead with a proven track record at GXO Logistics, enhancing operational efficiency and fostering team collaboration. Skilled in scheduling coordination and workforce management, My motivational attitude and commitment to exceptional customer service drive success in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Lead
GXO LOGISTICS
12.2021 - Current
- Oversaw daily operations to ensure efficient workflow and productivity standards.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Trained and mentored team members on best practices for logistics management.
- Scheduling team members and daily deliveries.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Deliver exceptional customer service to external customers and internal customers.
- Daily communication with Supervisor and lead for end of shift pass downs.
Owner/Operator
Island Wonder Kitchen and Bar
09.2024 - 11.2025
- Managed daily operations, ensuring seamless service and customer satisfaction.
- Developed and implemented menu items, enhancing culinary offerings and guest experience.
- Oversaw inventory management, optimizing supply chain processes to reduce waste.
- Established marketing strategies, increasing brand visibility within the community.
- Analyzed financial performance, identifying areas for cost reduction and revenue growth.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Kitting Lead
XPO Logistics
12.2017 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Part of the Train the Trainer.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Daily scheduling.
Education
High School Diploma -
Edmonds High School
Edmonds, WASkills
- Operational efficiency
- Motivational attitude
- Scheduling coordination
- Workforce management
Certification
Dangerous Goods
Timeline
Owner/Operator
Island Wonder Kitchen and Bar
09.2024 - 11.2025
Operations Lead
GXO LOGISTICS
12.2021 - Current
Kitting Lead
XPO Logistics
12.2017 - 12.2021
High School Diploma -
Edmonds High School