Seeking to transition into a new field, I have developed skills in client advocacy and needs assessment in a community-based environment. Expertise lies in coordinating resources and providing comprehensive support, committed to leveraging these skills to drive positive outcomes in diverse settings. Personable and compassionate nature with a deep commitment to supporting individuals and families in need. Possess a strong understanding of social services and community resources, along with excellent interpersonal and problem-solving skills. Dedication lies in making a meaningful impact by connecting people with essential services and fostering positive outcomes.
Overview
2025
2025
years of professional experience
Work History
Match Support Specialist
Big Brothers Big Sisters of Southeastern Ohio
10.2018 - Current
Evaluated program outcomes using data-driven analysis methods, identifying areas for improvement within the organization''s support system.
Assisted in the onboarding process for new volunteers, ensuring a smooth transition into their roles as mentors.
Monitored match progress regularly, addressing concerns promptly to maintain positive experiences for all parties involved.
Developed strong relationships with community partners to expand resources available to participating families and volunteers.
Actively participated in professional development opportunities to stay current on best practices in youth mentoring programs.
Maintained accurate records of match activities and interactions, ensuring compliance with organization policies and procedures.
Collaborated with team members to develop innovative strategies for enhancing match relationships and overall program success.
Coordinated events that strengthened match bonds, contributing to higher satisfaction levels among participants.
Built strong rapport with volunteers, families, and participants, fostering trust and open communication.
Supported recruitment efforts by promoting the benefits of volunteering as a Match Support Specialist at community events and online platforms.
Conducted thorough assessments of prospective participants, ensuring appropriate matches based on compatibility factors.
Contributed to the development of training materials to ensure consistent knowledge sharing among Match Support Specialists.
Provided ongoing mentorship to volunteers, offering guidance on best practices for relationship building and conflict resolution.
Facilitated outreach activities to build community awareness.
Secretary and Treasurer
Open Door Free Will Baptist Church
01.2003 - Current
Created business report filings and balanced monthly and yearly finances
Accounts receivable and accounts payable functions
Owner
Full Measure Bakery
Produces home-baked items for local companies and families through farmer's market and direct sales
Manages business operations
Home Educator
Foundation Education
Organize and operate curriculum for four children
Utilize variety of educational methods: online and hands-on
Teach math, science and history classes in co-op setting
Utilize Microsoft Office suite create flyers for promotion
Deli Clerk
Giant Eagle
Customer service
Inventory and known loss control
Upsold and promoted products
Followed OSHA safety standards and procedures
Product Inventory Clerk
Giant Eagle
Assisted customers
Kept inventory and recorded known loss control
Promoted products and provided recommendations
Abided by OSHA safety standards and procedures
Deli Clerk
Meijer
Provided support to customers
Logged and managed inventory
Publicized products in store
Followed OSHA safety standards and procedures
Office Clerk, Title Division
Ricart Ford
Performed title transfers, billing, record filing
Receptionist who answered calls
Office Assistant, Title Clerk
Taylor Chevrolet
Completed title transfers, billing and record filing
Customer service associate
Deputy Clerk, Title Division
Fairfield County Clerk of Courts
Facilitated title transfers
Filed records and managed accounts receivable
Performed customer service functions
Balanced cash drawer daily
Education
High School -
Basehor High School
Basehor, KS
Career Center - Accounting class
Eastland Career Center
Columbus, OH
Skills
Database management
Customer service
Microsoft Office suite
Accounting
Managing multiple tasks
Scheduling
Paperwork processing
Record-keeping
Organizational communications
Self-motivated
Team-oriented
Problem solver
Community Service
Open Door Free Will Baptist Church, Sunday school youth teacher, Women's Bible study leader
Hocking Hills Chamber Ambassador, Promote community engagement and growth
Logan Rotary President 2024/2025, President Elect 2025/2026, Promote community engagement, growth, and impact, award scholarships for eligible students, Fishing Day and Pancake events for community involvement
VALOR Secretary, Organization for the benefit of Combat Veterans and Families
Fairfield County 4-H Program, Chairperson (2010 to 2017), Advisory Committee Representative for Endowment Committee, Engaged with community for fundraising events, Increased 4H Day event attendance from 150 to 350+, Current club advisor 20 years, Former Advisory Committee member-oversight for financial responsibility, scholarship funding and approvals, Advised youth lead groups-Junior Leaders, Junior Fair Board Members
Cornerstone Co-Op, Contribute to community service projects, Organize seasonal dances for 100+ students
Training Leaders for Christ, Assist with projects within community, Organize seasonal youth dances for 100+
Timeline
Match Support Specialist
Big Brothers Big Sisters of Southeastern Ohio
10.2018 - Current
Secretary and Treasurer
Open Door Free Will Baptist Church
01.2003 - Current
Career Center - Accounting class
Eastland Career Center
Owner
Full Measure Bakery
Home Educator
Foundation Education
Deli Clerk
Giant Eagle
Product Inventory Clerk
Giant Eagle
Deli Clerk
Meijer
Office Clerk, Title Division
Ricart Ford
Office Assistant, Title Clerk
Taylor Chevrolet
Deputy Clerk, Title Division
Fairfield County Clerk of Courts
High School -
Basehor High School
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