Sherry Kollar
Sarasota,FL
Summary
Proven Account Specialist with a track record of enhancing client satisfaction at State College of Florida, adept in POS system operation and resolving billing disputes. Demonstrates exceptional teamwork and leadership skills, ensuring high levels of customer loyalty and operational efficiency. Skilled in inventory management and cash handling accuracy, consistently achieving and surpassing sales targets.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Dollar General
02.2022 - 03.2024
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Account Specialist
State College of Florida
08.1994 - 03.2019
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Education
Graduate -
Charter Oak High School
Covina, CA06.1972
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Cash Handling Accuracy
- Pricing and Labeling
- POS System Operation
- POS system knowledge
- Teamwork and Collaboration
- POS Systems
- Inventory and Stocking
Certification
- Social Selling Index (SSI) Leaderboard Recognition – LinkedIn.
- State Driver's License
- First Aid Certification
Timeline
Lead Sales Associate
Dollar General
02.2022 - 03.2024
Account Specialist
State College of Florida
08.1994 - 03.2019
Graduate -
Charter Oak High School