Summary
Overview
Work History
Education
Skills
Volunteer Experience
Professional Attributes
Timeline
Generic

Sherry Maloney

El Dorado

Summary

Dedicated Support Service Coordinator at Harry Hynes Memorial Hospice, skilled in healthcare administration assistant and patient communication. Proven ability to enhance operational efficiency and maintain HIPAA compliance. Adept at managing EMR systems and fostering strong relationships with families and care providers, ensuring compassionate and coordinated care delivery.

Overview

25
25
years of professional experience

Work History

Support Service Coordinator

Harry Hynes Memorial Hospice / Via Christi St. Francis Hospital
Wichita
07.2021 - Current
  • Manage day-to-day administrative operations for the Inpatient Unit, including communication, scheduling, and HR documentation.
  • Maintain personnel records and control supply inventories.
  • Process patient admissions, insurance verifications, and notifications for care providers.
  • Communicate with patients, families, physicians, and external partners.
  • Utilize EMR and software: EnsoCare, FireNote, PowerChart, Okta, WebChart, Optima, WayStar, KMAP, MyCgs.
  • Assist management with reports, staffing updates, and performance tracking.

Home Health Aide

Harry Hynes Memorial Hospice / Via Christi St. Francis Hospital
Wichita
12.2017 - 07.2021
  • Delivered compassionate care to hospice and home health patients.
  • Monitored vital signs, provided ADL assistance, and documented services per HIPAA.
  • Supported end-of-life care coordination and communication with families.

Floor Supervisor / Lead Medication Aide

Keepsake Kottage
Wichita
07.2016 - 12.2017
  • Supervised daily floor operations and care delivery.
  • Managed medication administration and MAR documentation.
  • Oversaw pharmaceutical orders, restocking, and monthly charting.

Customer Service Representative (Players Club)

Kansas Star Casino
Mulvane
05.2016 - 07.2017
  • Delivered excellent guest service, resolved inquiries, and promoted programs.
  • Managed confidential data and assisted with system operations.
  • Maintained strong interpersonal communication in a high-volume environment.

Certified Nurse Aide

Golden Living Center
Wellington
10.2009 - 03.2014
  • Provided daily patient care and monitored health status.
  • Trained new employees and ensured accurate medical documentation.

Certified Home Health Hospice Aide

River Cross Hospice
Wichita
10.2011 - 10.2012
  • Delivered end-of-life care in home settings.
  • Maintained digital records, scheduled visits, and supported emotional needs of families.

Certified Home Health Hospice Aide

Hospice Care of Kansas
Wellington
06.2005 - 10.2011
  • Supported patients and families with quality home hospice care.
  • Documented care accurately and upheld confidentiality standards.

Certified Nurse Aide

Villa Maria
Mulvane
06.2003 - 06.2005
  • Assisted residents with ADLs, vital signs, and recordkeeping.

Certified Nurse Aide

Beverly Enterprises
Wellington
10.2001 - 06.2003
  • Provided personal care and health monitoring.
  • Communicated changes in patient condition to nursing staff.

Education

Medical Administrative Assistant -

Allied Health Care
Wichita, KS
09-2026

Certified Medication Aide -

Allied Health Career Training LLC
Wichita, KS
01-2014

Home Health Aide -

Butler County Community College
El Dorado, KS
01-2003

Certified Nurse’s Aide -

Cowley County Community College
Arkansas City, KS
01-1997

Skills

Patient & Family Communication

  • Healthcare Administration & Scheduling
  • EMR & Documentation Management
  • HIPAA Compliance & Confidentiality
  • Admission Processing & Insurance Verification
  • Microsoft Office & Healthcare Systems
  • Staff Coordination & Customer Support
  • Organizational and Multitasking Skills
  • Payroll
  • Connect with building vendors to carry out fixes and improvements
  • Maintain complete stock of all office supplies and accuracy of inventory

Volunteer Experience

  • Staff Shooter, Robis Archery, 2001 – 2004, Represented brand at national tournaments and promoted archery awareness.
  • Kansas State Shooting Staff, Deermans T.H.E. 3D, 2002 – 2004, Promoted organization through public events and tournaments.

Professional Attributes

  • Dependable
  • Professional
  • Detail-Oriented
  • Patient-Focused
  • Adaptable
  • Strong Communicator

Timeline

Support Service Coordinator

Harry Hynes Memorial Hospice / Via Christi St. Francis Hospital
07.2021 - Current

Home Health Aide

Harry Hynes Memorial Hospice / Via Christi St. Francis Hospital
12.2017 - 07.2021

Floor Supervisor / Lead Medication Aide

Keepsake Kottage
07.2016 - 12.2017

Customer Service Representative (Players Club)

Kansas Star Casino
05.2016 - 07.2017

Certified Home Health Hospice Aide

River Cross Hospice
10.2011 - 10.2012

Certified Nurse Aide

Golden Living Center
10.2009 - 03.2014

Certified Home Health Hospice Aide

Hospice Care of Kansas
06.2005 - 10.2011

Certified Nurse Aide

Villa Maria
06.2003 - 06.2005

Certified Nurse Aide

Beverly Enterprises
10.2001 - 06.2003

Medical Administrative Assistant -

Allied Health Care

Certified Medication Aide -

Allied Health Career Training LLC

Home Health Aide -

Butler County Community College

Certified Nurse’s Aide -

Cowley County Community College

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