Sherry Mazza
Spring Hill,FL
Summary
Results-driven Property Manager with expertise in schedule management, client relations, and inventory control. Proven ability to enhance client satisfaction while overseeing property maintenance and optimizing processes for efficiency.
Overview
39
39
years of professional experience
Work History
Property Manager
Garnan Management
Tarpon Springs, FL
03.1999 - 07.2025
- Oversaw landscape design and maintenance, ensuring adherence to environmental standards.
- Conducted regular site inspections to assess plant health and landscape aesthetics.
- Optimized irrigation systems for efficient water usage, promoting environmental sustainability and cost savings.
- Maintained tools and equipment to foster safe and consistent operation.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
- Oversaw property maintenance, coordinating repairs to enhance living conditions and preserve asset value.
- Maintained a 22,000 gallon koi pond with up to 36 fish. Water quality, pumps, filtration, aeration and fish health care
Veterinary Receptionist
All Pets Hospital
New Port Richey, FL
06.1986 - 12.1993
- Managed appointment scheduling and client communications to optimize workflow efficiency.
- Facilitated check-in and check-out processes, ensuring smooth transitions for patients and clients.
- Maintained accurate patient records and handled sensitive information in compliance with regulations.
- Assisted veterinarians by preparing examination rooms and organizing necessary medical supplies.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Veterinary Receptionist
Westlake Animal Hospital
Tarpon Springs, FL
01.1994 - 2008
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Entered data from pet records and office visits into computer system.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Trained new staff on office procedures, enhancing team performance and service delivery.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Education
GED -
River Ridge High School
New Port Richey, FL07-2015
Skills
- Schedule management
- Client relations
- Advanced problem solving
- Processes and procedures
- Purchasing and procurement
- Inventory control
- Veterinary medical records software
- Medication dispensing
- Seasonal cleanup
- Soil preparation
- Plant identification
- Mulching techniques
- Pest control
- Water feature maintenance
- Irrigation management
- Hand and power tools
- Repairs and maintenance
Timeline
Property Manager
Garnan Management
03.1999 - 07.2025
Veterinary Receptionist
Westlake Animal Hospital
01.1994 - 2008
Veterinary Receptionist
All Pets Hospital
06.1986 - 12.1993
GED -
River Ridge High School