Sherry Montes
Food 4 Less
Wagoner,CA
1
Certification
33
years of professional experience
Dynamic Store Manager with extensive experience in training and mentoring staff to achieve exceptional customer satisfaction. Recognized for problem-solving abilities and strategic inventory management that enhance operational efficiency and profitability.
Work History
Store Manager
33 Years 4 Months- Led team to achieve consistent store performance and customer satisfaction.
- Trained and mentored staff, fostering a culture of high performance and accountability.
- Developed and implemented effective merchandising
- Oversaw inventory management processes, ensuring optimal stock levels and reducing waste.
- Cultivated relationships with vendors, negotiating contracts to secure favorable terms and pricing.
- Managed daily operations to ensure smooth functioning of the store by maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma
- 3.83 GPA
Skills
Inventory management
Store merchandising
Cash management
Store operations
Talent acquisition
Training
Staff supervision
Team leadership
Customer service
Problem-solving
Multitasking
Payroll management
Accomplishments
- Supervised team of 60-110 staff members.
- Exceeded monthly store sales goals 8 months in a row.
- Increased sales by 4.4% by coaching department managers on new merchandising standards.
- Recruited 3 successful new managers within one year.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- ServSafe License - 2018-2025
- Forklift License - 2000-2025
Timeline
Store Manager
Food 4 Less
03.1992 - 07.2025Read More
Quartz Hill High School
High School Diploma
Read More