Certified Medical Assistant with extensive experience at Ascension St. Vincent Medical Group Urology, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and meticulous medication administration. A reliable team player skilled in EHR management and conflict resolution, dedicated to improving healthcare outcomes.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Certified Medical Assistant
Ascension St. Vincent Medical Group Urology
Evansville, IN
11.2006 - Current
Assisted in patient assessments and vital sign monitoring to ensure accurate health data collection.
Managed patient scheduling and coordinated referrals to optimize appointment flow and reduce wait times.
Educated patients on medication usage and post-treatment care to enhance compliance and recovery outcomes.
Implemented electronic health record (EHR) updates, improving access to patient information for clinical staff.
Trained new staff on office procedures and best practices, fostering a collaborative team environment.
Oversaw inventory management of medical supplies, ensuring availability for efficient clinical operations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Prepared lab specimens for diagnostic evaluation.
Certified Medical Assistant
Dr. James Rice DO
Mt. Vernon, IN
08.2002 - 11.2006
Streamlined communication between departments to improve patient care coordination and service delivery.
Led quality assurance initiatives that enhanced procedural compliance and improved overall patient satisfaction ratings.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared and administered medications to alleviate patient symptoms.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
Princeton Community High School
Princeton, IN
08.1988 - 05.1992
Associate of Applied Science - Certified Medical Assistant
Ivy Tech
Evansville, IN
05-2002
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Patient care
Clinical documentation
Medication administration
Electronic health records
Vital sign monitoring
Sterilization techniques
Patient documentation
Patient assessments
Inventory and supply management
Conflict resolution
Time management
Attention to detail
Multitasking and organization
Basic life support
Phlebotomy techniques
Safety compliance
Blood pressure measurement
Injection administration
Healthcare procedures
Treatment setup
Medical terminology knowledge
Reliable team player
CPR
Procedure assistance
Equipment sterilization
Timeline
Certified Medical Assistant
Ascension St. Vincent Medical Group Urology
11.2006 - Current
Certified Medical Assistant
Dr. James Rice DO
08.2002 - 11.2006
High School Diploma -
Princeton Community High School
08.1988 - 05.1992
Associate of Applied Science - Certified Medical Assistant
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC