Sherry Scott
Union Springs
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
20
20
years of professional experience
Work History
Event Caterer
A Taste Of Zziah's
01.2022 - Current
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Cleaned and organized kitchen stations to promote team efficiency.
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
- Provided friendly, courteous service to create memorable moments for guests.
Member Service Representative
Liberty Mutual
01.2020 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Verified customer identification and documentation for compliant transactions.
Data Entry Clerk
Witt/Obrien's
09.2012 - 10.2013
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
Supervisor of Operations
D&J Enterprises, Inc
08.2005 - 09.2007
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
Education
Bachelor of Science - Business Administration And Management
Post University
Waterbury, CT08-2027
Associate of Arts - Business Administration And Management
Pearl River Community College
Poplarville, MS12-2001
High School Diploma -
Picayune Memorial High School
Picayune, MS05-1990
Skills
- Team Leadership
- Large scale events
- Food preparation
- Theme development
Timeline
Event Caterer
A Taste Of Zziah's
01.2022 - Current
Member Service Representative
Liberty Mutual
01.2020 - 01.2022
Data Entry Clerk
Witt/Obrien's
09.2012 - 10.2013
Supervisor of Operations
D&J Enterprises, Inc
08.2005 - 09.2007
Bachelor of Science - Business Administration And Management
Post University
Associate of Arts - Business Administration And Management
Pearl River Community College
High School Diploma -
Picayune Memorial High School
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