Sherry Suplita
Norwich,CT
Summary
Dedicated office manager with proven skills in customer service and billing. Expertise in document management and inventory control, ensuring smooth operations and client satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
Edwin R. Muenzner CPA, LLC
North Franklin, CT
08.2021 - Current
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Executed timely preparation and dispatch of weekly and monthly billing to ensure accurate financial tracking.
- Processed tax returns for clients to support financial compliance. Contacted clients to provide updates and gather necessary information.
Surgical Scheduler
William W. Backus Hospital
Norwich, CT
03.2019 - 08.2021
- Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
- Collaborated with surgeons to optimize schedules, ensuring timely access to necessary procedures.
- Reduced scheduling conflicts by proactively identifying potential issues and addressing them promptly.
- Increased overall satisfaction among surgeons by consistently meeting their scheduling preferences and accommodating special requests when possible.
OR Support Staff
William W. Backus Hospital
Norwich, CT
01.2005 - 03.2014
- Managed inventory of medical supplies, optimizing stock levels and reducing waste.
- Prepared OR rooms ensuring all medical equipment and surgical instruments were available.
- Trouble shoot medical equipment during high stress situations.
- Assisted Environmental services and transporting patients as necessary.
Education
Associate of Applied Science - Radiologic Technology
Hartford Hospital School of Allied Health
Hartford1992
Skills
- Customer service
- Organizational skills
- Office administration
- Billing
- Document management
- Mail handling
- Inventory control
Accomplishments
- Advanced from working in the medical field to working in a completely different work environment in a CPA firm. I was able to transfer my work ethic and adapt into a work field I had very little knowledge in.
Certification
Certified CT Notary
Timeline
Office Manager
Edwin R. Muenzner CPA, LLC
08.2021 - Current
Surgical Scheduler
William W. Backus Hospital
03.2019 - 08.2021
OR Support Staff
William W. Backus Hospital
01.2005 - 03.2014
Associate of Applied Science - Radiologic Technology
Hartford Hospital School of Allied Health