Sherry Taylor
Florence,KY
Summary
Dynamic leader with proven expertise in team management and customer engagement, honed at Buffalo Wings & Rings. Excelled in staff mentorship, driving sales growth at Menards through strategic customer relationship management. Skilled in inventory control and fostering a customer-oriented atmosphere, adept at implementing feedback for continuous improvement.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Buffalo Wings & Rings
05.2022 - 05.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Sales Manager
Menards
06.2019 - 11.2021
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
GED -
Simon Kenton High School
Independence, KY05-1996
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Shift Management
- Customer-Oriented
- Complaint resolution
- Food Service Background
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20+ staff members.
- Named "Manager of the Year" in 2020.
Certification
- Servsafe
Languages
English
Native or Bilingual
Timeline
Restaurant Manager
Buffalo Wings & Rings
05.2022 - 05.2024
Sales Manager
Menards
06.2019 - 11.2021
GED -
Simon Kenton High School
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