Sherry Terry
Farmington Hills,MI
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over 100 patients weekly. Organized and accurate in managing patient flow.
Overview
31
31
years of professional experience
Work History
Medical Receptionist
Ascension Providence Hospital
Novi, MI
05.2016 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
Medical Assistant
Dr Naseer Ahmad
Farmington Hills, MI
01.2001 - 05.2016
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained pre- and post-treatment vital signs and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Detroit Medical Center (DMC) RPH,SGH,CSH
Detroit, MI
07.1993 - 08.2000
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared initial patient charts for admission.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained all prescribed laboratory testing.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant
Childrens And Family Clinic
Allen Park, MI
08.1991 - 07.1993
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Education
Certificate - Medical Assistant
Technical Career Institute
Roseville, MI07.1991
High School Diploma -
St Hedwig
Detroit, MI06.1985
Skills
- Equipment Troubleshooting and Maintenance
- Certified Medical Administrative Specialist
- Taking Client Histories
- Invoice Preparation
- Reminder Calls
- HIPAA Guidelines
- Front Desk Operations
- Patient Referral
- Referral Verification
Timeline
Medical Receptionist
Ascension Providence Hospital
05.2016 - Current
Medical Assistant
Dr Naseer Ahmad
01.2001 - 05.2016
Medical Assistant
Detroit Medical Center (DMC) RPH,SGH,CSH
07.1993 - 08.2000
Medical Assistant
Childrens And Family Clinic
08.1991 - 07.1993
Certificate - Medical Assistant
Technical Career Institute
High School Diploma -
St Hedwig