Detail-oriented document management specialist with a solid record of success in records management over 20+ years of progressive experience. Knowledgeable about organizing files and workflows according to company, client and project specifications.
Overview
8
8
years of professional experience
Work History
Medical Records and Health Information Technician
Walker Heart Cardiovascular Clinic
Fayetteville, AR
04.2023 - 09.2024
Located and retrieved files, assisting public with general information.
Handled incoming calls and directed callers to appropriate department or employee.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Scanned and converted paper records to digital format, ensuring clear and legible documents.
Entered data into electronic health record systems to ensure accuracy and completeness of medical records.
Medical Records Technician
Washington Regional Medical Center
Fayetteville, AR
04.2019 - 10.2020
Verified documents and associated records to catch and resolve discrepancies.
Scanned images and documents with careful attention to clear scans, and to correct document naming conventions.
Maintained a positive working relationship with fellow staff and management.
Implementation of more cohesive way of storing scanned charts.
Trained new employees.
Retrieved documents and files from records rooms and the online database.
Loan Service Specialist
Arvest Bank Group Inc.
Rogers, AR
10.2016 - 03.2019
Scanned and uploaded loan and related documents into the system.
Reviewed property insurance or mortgage insurance policies to protect against loss on mortgaged property.
Received hazard claim documentation and initiated inspections, following through with inspectors.
Performed daily maintenance of loan insurance utilizing an Excel spreadsheet, collaborating with insurance carriers and loan officers to ensure sufficient amounts were met.
Education
GED -
North County High School
Bonne Terre, MO
01.1999
Skills
Quality assurance
File Systems Coordination
Organization
Process improvement
Electronic Document Preparation
Good Work Ethic
Reliable & Trustworthy
Timeline
Medical Records and Health Information Technician
Walker Heart Cardiovascular Clinic
04.2023 - 09.2024
Medical Records Technician
Washington Regional Medical Center
04.2019 - 10.2020
Loan Service Specialist
Arvest Bank Group Inc.
10.2016 - 03.2019
GED -
North County High School
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