Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic
Sherry Walker

Sherry Walker

Belton,Missouri

Summary

Dynamic Registered Nurse Case Manager with United Biosource Corporation, skilled in motivational interviewing and patient-focused care. Proven track record in enhancing patient engagement and optimizing treatment plans. Adept at utilizing Salesforce databases for clinical documentation and fostering multidisciplinary teamwork to improve health outcomes. Committed to quality improvement and regulatory compliance.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Registered Nurse Case Manager/Ambassador - Abbvie

United Biosource Corporation
Overland Park, Kansas
05.2019 - Current
  • Nurse Case Manager for Abbvie Immunology Program (Humira /Skyrizi /Rinvoq)
  • Built strong relationships with assigned patients throughout program duration.
  • Delivered product-related training and education for prescribed treatments.
  • Provided patient-centered education on treatment options and disease states, updating program database per protocols.
  • Customized interactions based on patient needs to enhance engagement.
  • Participated in program-specific customer meetings and training sessions to improve knowledge.
  • Demonstrated clinical systems competency during orientation meetings and assessments.
  • Traveled for initial training and attended national meetings twice yearly.
  • Assessed patients' needs and developed individualized care strategies.
  • Monitored treatment progress and adjusted plans as necessary.
  • Educated patients on disease management and health maintenance techniques.
  • Managed documentation of patient interactions and care plans efficiently.
  • Reviewed clinical outcomes to enhance case management processes effectively.
  • Provided education and counseling on health promotion, risk reduction strategies, disease prevention and self-care techniques to patients and their families.
  • Utilized critical thinking skills when assessing new information or changes in a patient's condition.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Maintained accurate records of all patient interactions according to established protocols.
  • Monitored patient progress through regular follow-up appointments and assessments.

Registered Nurse Case Manager/Nurse Clinician

United BioSource Corporation
Overland Park, KS
04.2012 - 04.2019
  • Maintained adherence to program-specific contractual agreements and company practices.
  • Made outbound calls to patients in compliance programs, providing ongoing support as needed.
  • Received inbound calls from patients and healthcare professionals, addressing inquiries professionally.
  • Answered questions from patients and healthcare professionals, recommending suitable resources.
  • Facilitated referrals for additional training, support groups, and recommended contacting personal physicians.
  • Compiled accurate data and summaries of follow-up calls, inquiries, and outcomes.
  • Conducted patient education regarding product usage.
  • Participated in meetings and training sessions to enhance program-specific knowledge.
  • Provided crisis intervention and support during challenging patient situations, ensuring safety and well-being.

ICU Registered Nurse

Menorah Medical Center
Overland Park, KS
11.2011 - 03.2012
  • Implemented clinical and technical care aspects per established policies.
  • Administered medications and treatments while monitoring patient responses.
  • Utilized critical thinking in emergency situations to optimize patient outcomes.
  • Collaborated with physicians to assess patients and provide timely treatment adjustments.
  • Monitored patient vital signs and reported changes to healthcare team.
  • Provided education and support to patients and families regarding health conditions.
  • Collaborated with interdisciplinary teams to develop patient care plans.
  • Assisted in the execution of diagnostic tests and procedures.
  • Maintained accurate patient records using electronic health record systems.
  • Trained new nursing staff on hospital protocols and best practices.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.

ICU Travel Registered Nurse

American Mobile Nursing
San Diego, CA
09.2010 - 11.2011

ICU Registered Nurse

Promise Regional Medical Center
Hutchinson, Kansas
07.2009 - 08.2010

ICU Registered Nurse

St. Joseph Medical Center
Kansas City, Missouri
06.2008 - 06.2009

Registered Nurse Telemetry/Stepdown/ICU

Olathe Medical Center
Olathe, Kansas
06.2002 - 06.2008
  • Administered medications and monitored patient responses effectively.
  • Collaborated with healthcare teams to develop patient care plans.
  • Educated patients and families on health management and recovery processes.
  • Conducted assessments to identify patient needs and concerns promptly.
  • Ensured compliance with safety regulations and hospital policies consistently.
  • Trained new nursing staff on protocols and best practices regularly.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.

Education

Bachelor of Science - Nursing

MidAmerica Nazarene University
Olathe, KS
05.2002

Skills

  • Motivational Interviewing
  • Microsoft Dynamics
  • Salesforce Databases
  • Telephonic and Virtual Adult Education
  • Medication administration
  • Market Access
  • Medicare Program Guidance
  • Knowledge of insurance plans
  • Copay Card Utilization
  • Pharmacovigilance
  • Safety reporting
  • Adverse Events
  • Product Quality Complaints
  • Collaborative Goal Setting
  • Solution-oriented
  • Patient Focused
  • Safety Profile
  • Side effect education
  • Access and Reimbursement
  • Team collaboration
  • Regulatory compliance
  • Healthcare regulations
  • Nursing consultation
  • Multidisciplinary teamwork
  • Quality improvement strategies
  • Utilization Review
  • Adaptability
  • Flexibility
  • Analytical skills
  • Health education
  • Clinical documentation
  • Healthcare compliance

Certification

  • Kansas Nursing License, 13-89297-031
  • Missouri Nursing License, 2007020180
  • California Nursing License, 780286

Accomplishments

  • Senior Nurse Ambassador/Nurse Case Manager for Abbvie Immunology Program (Humira /Skyrizi /Rinvoq)
  • Represented UBC on the National Mentor Committee, to improve the onboarding and training experience for new hires.

References

References available upon request.

Timeline

Registered Nurse Case Manager/Ambassador - Abbvie

United Biosource Corporation
05.2019 - Current

Registered Nurse Case Manager/Nurse Clinician

United BioSource Corporation
04.2012 - 04.2019

ICU Registered Nurse

Menorah Medical Center
11.2011 - 03.2012

ICU Travel Registered Nurse

American Mobile Nursing
09.2010 - 11.2011

ICU Registered Nurse

Promise Regional Medical Center
07.2009 - 08.2010

ICU Registered Nurse

St. Joseph Medical Center
06.2008 - 06.2009

Registered Nurse Telemetry/Stepdown/ICU

Olathe Medical Center
06.2002 - 06.2008

Bachelor of Science - Nursing

MidAmerica Nazarene University

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