Sherry Walker
Belton,Missouri
Summary
Dynamic registered nurse with extensive experience in critical care and case management. Proven expertise in pharmacovigilance and patient advocacy, fostering strong relationships to enhance patient outcomes. Adept at utilizing motivational interviewing, multidisciplinary teamwork, adverse event reporting, and telehealth education to drive quality improvement in healthcare delivery. Passionate about empowering patients through education and continued support.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager/Ambassador - Abbvie
United Biosource Corporation
Overland Park, Kansas
05.2019 - Current
- Nurse Case Manager for Abbvie Immunology Program (Humira /Skyrizi /Rinvoq)
- Built strong relationships with assigned patients throughout program duration.
- Delivered product-related training and education for prescribed treatments.
- Provided patient-centered education on treatment options and disease states, updating program database per protocols.
- Coordinated meetings between patients and clinical partners to ensure alignment.
- Customized interactions based on patient needs to enhance engagement.
- Participated in program-specific customer meetings and training sessions to improve knowledge.
- Demonstrated clinical systems competency during orientation meetings and assessments.
- Traveled for initial training and attended national meetings twice yearly.
Registered Nurse Case Manager/Nurse Clinician
United Biosource Corporation
Overland Park, KS
04.2012 - 04.2019
- Maintained adherence to program-specific contractual agreements and company practices.
- Made outbound calls to patients in compliance programs, providing ongoing support as needed.
- Received inbound calls from patients and healthcare professionals, addressing inquiries professionally.
- Answered questions from patients and healthcare professionals, recommending suitable resources.
- Facilitated referrals for additional training, support groups, and recommended contacting personal physicians.
- Compiled accurate data and summaries of follow-up calls, inquiries, and outcomes.
- Conducted patient education regarding product usage.
- Participated in meetings and training sessions to enhance program-specific knowledge.
ICU Registered Nurse
Menorah Medical Center
Overland Park, KS
11.2011 - 03.2012
- Implemented clinical and technical care aspects per established policies.
- Administered medications and treatments while monitoring patient responses.
- Utilized critical thinking in emergency situations to optimize patient outcomes.
- Collaborated with physicians to assess patients and provide timely treatment adjustments.
ICU Travel Registered Nurse
American Mobile Nursing
San Diego, CA
09.2010 - 11.2011
ICU Registered Nurse
Promise Regional Medical Center
Hutchinson, Kansas
07.2009 - 08.2010
ICU Registered Nurse
St. Joseph Medical Center
Kansas City, Missouri
06.2008 - 06.2009
Registered Nurse Telemetry/Stepdown/ICU
Olathe Medical Center
Olathe, Kansas
06.2002 - 06.2008
Education
Bachelor of Science - Nursing
MidAmerica Nazarene University
05.2002
Skills
- Motivational Interviewing
- Microsoft Dynamics
- Salesforce Databases
- Telephonic and Virtual Adult Education
- Medication administration
- Market Access
- Medicare Program Guidance
- Knowledge of insurance plans
- Copay Card Utilization
- Pharmacovigilance
- Safety reporting
- Adverse Events
- Product Quality Complaints
- Collaborative Goal Setting
- Solution-oriented
- Patient Focused
- Safety Profile
- Side effect education
- Access and Reimbursement
- Team collaboration
- Regulatory compliance
- Healthcare regulations
- Nursing consultation
- Multidisciplinary teamwork
- Quality improvement strategies
- Utilization Review
- Adaptability
- Flexibility
- Analytical skills
- Health education
Certification
- Kansas Nursing License, 13-89297-031
- Missouri Nursing License, 2007020180
- California Nursing License, 780286
Accomplishments
- Senior Nurse Ambassador/Nurse Case Manager for Abbvie Immunology Program (Humira /Skyrizi /Rinvoq)
- Represented UBC on the National Mentor Committee, to improve the onboarding and training experience for new hires.
Timeline
Registered Nurse Case Manager/Ambassador - Abbvie
United Biosource Corporation
05.2019 - Current
Registered Nurse Case Manager/Nurse Clinician
United Biosource Corporation
04.2012 - 04.2019
ICU Registered Nurse
Menorah Medical Center
11.2011 - 03.2012
ICU Travel Registered Nurse
American Mobile Nursing
09.2010 - 11.2011
ICU Registered Nurse
Promise Regional Medical Center
07.2009 - 08.2010
ICU Registered Nurse
St. Joseph Medical Center
06.2008 - 06.2009
Registered Nurse Telemetry/Stepdown/ICU
Olathe Medical Center
06.2002 - 06.2008
Bachelor of Science - Nursing
MidAmerica Nazarene University
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