Sherry Watkins

Maintained accurate financial records through diligent bookkeeping and timely invoice processing, ensuring compliance and reliability. Corrected billing errors and inaccurate invoice numbers at store level, enhancing overall accuracy of financial documentation. Reconciled monthly statements and contacted vendors with any errors. Met monthly close deadlines on time. Trained new employees with our invoice processing.

Managed daily administrative tasks to ensure smooth office operations.

Oversaw documentation processes, ensuring compliance with company standards.

Trained and mentored junior clerks on best practices and procedures.

• Resolved customer inquiries efficiently, ensuring high satisfactionionion
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Managed accounts payable and receivable functions, streamlining payment processes for improved cash flow.
• Reconciled accounts monthly, ensuring alignment with company policies and regulatory standards.
• Processed financial transactions accurately and efficiently to maintain ledger integrity.
• Set up and updated Excel spreadsheets to track financial data.

• Received and inspected incoming shipments for accuracy and quality compliance.
• Coordinated with suppliers to resolve discrepancies and expedite order fulfillment processes.
• Regularly reviewed invoices and double-checked orders.
• Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.