Professional Summary
Overview
Work History
Education
Skills
Timeline

Sherry Welch

EBCI
Cherokee,NC
18
years of professional experience

Experienced domestic violence advocate with a background in crisis intervention, survivor-centered safety planning, and referrals to essential services. Skilled in communication, confidentiality, and compassionate support.

Work History

Domestic Violence Advocate

4 Years 1 Month
EBCI | 09.2022 - Current
  • Provided crisis intervention and emotional support to survivors navigating domestic violence situations.
  • Developed personalized safety plans aligned with confidential victim needs and available community resources.
  • Coordinated referrals to shelters, counseling services, medical care, and legal support providers.
  • Documented case notes accurately while maintaining strict confidentiality and compliance with advocacy protocols.
  • Accompanied survivors to court, medical appointments, and law enforcement meetings for support and advocacy.
  • Collaborated with tribal, social service, and community partners to strengthen survivor access to resources.
  • Explained rights, protective options, and reporting procedures in clear, supportive language.
  • Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
  • Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
  • Coordinated volunteer recruitment and training efforts, expanding the organization''s capacity to serve clients and reach new populations in need of support.
  • Improved survivor safety by developing personalized safety plans and providing resources for legal assistance.
  • Assisted clients in obtaining protective orders by guiding them through the legal process and accompanying them to court hearings.

Social Sevice Supervisor

2 Years 11 Months
EBCI | 06.2019 - 05.2022
  • Supervised daily team operations, assigned workloads, and maintained service standards.
  • Reviewed records, reports, and documentation for accuracy and compliance.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Trained staff on procedures, safety expectations, and quality requirements.
  • Monitored attendance, productivity, and task completion to support consistent performance.
  • Coordinated schedules, coverage, and workflow priorities to meet operational demands.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Elder Outreach

10 Years 1 Month
EBCI | 05.2009 - 06.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Youth Development Professional

9 Months
EBCI | 08.2008 - 05.2009
  • Led youth engagement activities promoting social, emotional, and cultural development.
  • Supervised daily program operations ensuring safe, structured, supportive environment.
  • Mentored staff on behavior guidance, communication, and youth development practices.
  • Coordinated age-appropriate recreation, tutoring, and enrichment activities.

Education

GED

Southwestern Community College | Sylva, NC

Skills

Victim advocacy
Mental health awareness
Human trafficking awareness
Sexual assault response

Timeline

Domestic Violence Advocate

EBCI
09.2022 - CurrentRead More

Social Sevice Supervisor

EBCI
06.2019 - 05.2022Read More

Elder Outreach

EBCI
05.2009 - 06.2019Read More

Youth Development Professional

EBCI
08.2008 - 05.2009Read More

Southwestern Community College

GED
Read More
Sherry Welch